Head of Enterprise Technology

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Head of Enterprise Technology

Division: Information Technology

Reports to: CIO

Travel:10-15%

Work Environment: Hybrid/Remote

Salary: $240,000-$260,000 base

About the role:
DUAL North America is seeking the Head of Enterprise Technology to drive innovation, operational excellence, and delivering exceptional value to our customers. We are on a mission to redefine our industry through cutting-edge technology and transformative solutions. We are seeking a visionary leader overseeing our technology strategy and leading our innovation efforts.

Position Overview: The Head of Enterprise Technology will be at the helm of shaping DUAL North Americas’ technology and innovation landscape. This role will oversee architecture, data integration, R&D for IT, and our initial Salesforce.com implementation. The ideal candidate will blend strategic vision with a passion for innovation, bringing advanced technological solutions and groundbreaking ideas to life.

Essential Functions:

• Champion a culture of innovation within the organization. Identify emerging technologies and trends, and drive initiatives that introduce disruptive and transformative solutions to enhance business capabilities and maintain a competitive edge.
• Design and oversee the implementation of scalable, flexible, and future-proof technology architectures. Guide the adoption of cutting-edge architectural frameworks and methodologies to support innovative solutions.
• Lead strategic data integration projects that enhance data quality, accessibility, and utilization. Implement innovative data management and analytics strategies that empower data-driven decision-making and business intelligence.
• Create and lead a new team to implement Salesforce.com to drive customer engagement, streamline processes, and enhance overall business performance.
• Build, inspire, and lead a high-performing technology team that embraces innovation. Foster a collaborative environment that encourages creativity and continuous learning, and support professional growth within the team.

Job Requirements (education, experience, skills):

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. An advanced degree (MBA or Master’s) is preferred.
• Minimum of 15 years of experience in technology leadership roles, with substantial experience in innovation, architecture, data integration, emerging technologies, and Salesforce.com. Proven track record of successfully driving technology strategies and fostering innovation.
• Deep expertise in technology architecture, data integration, and emerging technologies. Strong understanding of Salesforce.com administration and development. Exceptional ability to lead innovation and solve complex problems.
• Advanced analytical skills with the capability to assess and integrate complex data and emerging technologies. Knowledge of data management, analytics tools and AI programming is required.
• Experience in the execution of digital transformation and digital platforms is a plus.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.