Head of Copy

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

About Cleo

Most people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.

Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

If you’re an experienced, customer-obsessed Head of Copy, who wants to work on a brand that leads with its unique tone of voice, this role is for you. 

Cleo’s voice is embedded across everything we think, make, and do. Behind it, is a team with ambitions to change the world’s relationship with money. 

With a human and structured approach, this person will lead our writers in further defining Cleo's voice and creating breakthrough communications in a traditionally boring – and crowded – fintech space.

Responsibilities

• Co-lead the internal Creative Studio in partnership with design leads, helping the team deliver performative and compelling communications support.
• Help master (and define) Cleo’s brand voice. As one of our core differentiators, this is a business-critical part of the job.
• Provide leadership and mentorship to a team of copywriters, fostering open creative expression and ensuring high-quality copy across our marketing channels
• Oversee the creative copy process, ensuring work aligns with business objectives (OKRs)
• Uphold the highest standards of creative quality in copy and brand messaging
• Lead creative brainstorming sessions with the wider team that delivers original and high-impact creative
• Demonstrate an open leadership style that’s both supportive and inspirational, helping the team deliver high-quality work and continue to find ways to improve their outputs and the copy process
• Demonstrate strong proofreading and editing skills across business …