Head of Consultant and Intermediary Relations

Company:

Mercer

Description:

We are seeking a talented individual to join our US Wealth team at Mercer. Ideally this role will be based in New York City office; however, will consider strong candidates that could be based in one of our other major offices (Atlanta, Boston, San Francisco, Los Angeles, Chicago, Saint Louis, Denver). This is a hybrid role that has a requirement of working at least three days a week in the office. This role will report to our US Wealth Commercial Leader, who is a part of the Wealth Leadership Team, and based in New York City.

The Head of Consultant and Intermediary Relations will lead Mercer’s US Outsourced Chief Investment Officer (OCIO) search consultant relations efforts. In this role, you will develop and maintain strategic relationships with key OCIO search consultants while executing targeted account plans to drive engagement and commercial success. Collaborating with key commercial and investment stakeholders, you will enhance Mercer’s value proposition and ensure alignment with industry trends and client needs in the investment management space.

We will count on you to:

• Lead Mercer’s US OCIO search consultant relations effort, establishing market baseline positioning, RFP volume and composition, and commercial outcomes.
• Serve as the primary external contact for OCIO search consultants, ensuring consistent communication and collaboration with institutional segment and sales leaders.
• Devise strategy for targeting and prioritization of key OCIO search consultants, in partnership with institutional segment and sales leaders, including engagement strategies and communication plans.
• Execute account plans, serving as primary and consistent external contact to OCIO search consultants on behalf of Mercer, in coordination with institutional segment and sales leaders
• Develop and maintain strong working relationships with Mercer’s investments, client service, and operations leadership to deliver the US OCIO value proposition.
• Serve as the internal subject matter expert on each OCIO search consultant to the Mercer RFP team and institutional segment and sales leaders, providing feedback to be incorporated into future RFP responses, pursuit teams, etc.
• Participate as a key member of pursuit teams responding to OCIO search consultant RFPs, including communications support, providing historical context and ensuring continuity to the OCIO search consultant on the response, staffing and pricing.
• Monitor industry trends and maintain detailed records of engagement history, providing regular updates to key stakeholders on progress and success metrics.

What you need to have:

• 15+ years of investment management industry experience in sales, distribution, or client-facing roles.
• Proven track record of strategic account and relationship management with senior-level counterparts.
• Strong written and verbal communication skills, with the ability to articulate value propositions and competitive differentiation.
• Experience in selling and/or representing OCIO capabilities, with an understanding of the buying behaviors of search consultants and investment committees.
• Familiarity with multiple institutional investor segments, including defined benefit, defined contribution, insurers, hospitals, endowments, and foundations.

What makes you stand out:

• Direct experience leading or being a senior member of a consultant relations team at a top-tier investment management firm.
• Established relationships with key providers in the OCIO search consultant segment.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $168,000 to $252,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

March 3, 2025 Apply