HCBS Specialist

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

HCBS Specialist

Job Location:

Address:  Division of Developmental Disabilities (DDD)
1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:

Salary: $43,000.00 - $46,000.00 

Grade: 18

Closing Date: January 29, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here  to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a HCBS Specialist. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. This position ensures compliance with regulations for the Standards for Certification of Home and Community-Based Service (HCBS) Providers (A.AC, R6-1500 et seq).

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation (OLCR), cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
• Ensures applicants and certified service providers are in compliance with regulations. Issues certificates. Recommends denial, suspension, and/or revocation of certification. Requires correction of certification violations, investigates complaints, provides advice and consultation, and interprets regulations and policies.
• Conducts compliance audits and provides technical assistance to maintain compliance. Drives an automobile throughout the state to audit certification requirements.
• Interprets regulatory issues in response to inquiries from Department colleagues, applicants, certified service providers, the general public, and/or from other government entities including AHCCCS.
• Composes and/or produces correspondence. May write drafts of notices of violation.
• Verifies and/or maintains regulatory data utilizing various automation systems. Track compliance time frames and priority work by date using automated systems.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
• Regulatory process and functions
• Federal and State laws, rules, regulations, and policies
• Electronic records management
• Automation systems, including database management programs, word processing, and web-based applications sufficient to prepare written and/or automated sufficient to prepare written and/or automated reports and coordinate /schedule workload and paper flow
• Principals of customer service

Skills In:
• Researching and resolving problems
• Effective oral and written communication skills, including interpersonal relations and customer service
• Interpretation of Federal and State laws and or policy
• Data entry, analysis, evaluation, and interpretation
• Interviewing to elicit information
• Time management including prioritizing, organizational and workload management

Ability to:
• Communicate complex issues in a commonly understandable manner
• Performs repetitious tasks
• Review procedures for process improvement
• Be adaptable/flexible
• Identify and analyze information gathered from studies and/or audits to produce reports

Selective Preference(s):

The ideal candidate for this position will have:
• N/A

Pre-Employment Requirements:

• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to Driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operated a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) (R2-10-201.11).
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity, please contact us, Johanna Valdiviezo at 480-919-6798 or JValdiviezo@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Johanna Valdiviezo at 480-919-6798 or JValdiviezo@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

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