H-2A Program Coordinator

About Seso

American agriculture has been facing a labor crisis for decades. Seso is addressing this problem by building the first end-to-end recruiting and workforce management platform for the industry

Seso’s mission is to provide agricultural workers with meaningful, safe employment opportunities; provide security for the most critical aspects of America’s food production system; and reduce admin costs to employers through software. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our  comprehensive HR platform not only streamlines and automates the H-2A program, but helps agribusiness seamlessly integrate their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time! 

Seso has raised over $30m from Tier I investors including Index, Founders Fund and NfX, and has been recognized with awards like Forbes Rising Stars and Andreesen Horowitzs’, American Dynamism 50.

About the Role

We are looking for an experienced H-2A Program Coordinator to join our rapidly growing Visa Operations team. Utilizing Seso's state-of-the-art technology, you will coordinate, mentor, train, and support our dedicated team of Case Managers, ensuring that our clients successfully navigate every phase of the H-2A program. 

Responsibilities

• Act as liaison between our dedicated team of experienced Case Managers, Visa Operations team leadership, and Legal Affairs Counsel. 
• Proactively assist with the management and professional development of our dedicated group of experienced Case Managers to ensure our clients receive a capable and reliable H-2A workforce year after year.
• Conduct weekly 1:1s and group check-ins with our team, setting clear expectations and measuring results
• Act as first escalation point for Visa Ops team on challenging and complex issues.
• Instill best practices and continuous improvement.in our case management team
• Confirm our clients have a clear and accurate understanding of the requirements of the H-2A program and their corresponding obligations to ensure clients’ continued compliance with federal, state, and local laws and regulations. 
• Interface with and provide any necessary support to our Workers Operations team with regard to the post-certification phase of the H-2A program, including those related to the recruitment, interview, transportation, housing, and post-employment stages
• Advocate for process and product improvements that solve customer pain points.
• Identifying process improvement opportunities so the company can build systems, tech and automation around it.
• Continually champion Seso’s vision and mission for the team in a variety of situations.
• Define operational …