Growth Engineer

Who We Are

WillowTree, a TELUS International Company, partners with the world’s leading brands to help them tackle their thorniest challenges - be it launching new digital products, delivering personalized marketing at scale, or harnessing the power of data and AI to transform their business. These mission-critical initiatives aren’t solved by a single discipline. Great digital is a team game - it requires seamlessly combining strategy, engineering, design, data science, marketing, and more. Other firms have bolted on these capabilities - as digital natives, we’ve built them into our teams from Day 1. The result? Top and bottom lines that grow, alongside our client’s capabilities. Check out how we have impacted our clients' digital portfolios over the years.

In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT). The combined company brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose - be it mobile apps, websites, voice skills, chatbots, email, service agents, or associates.

Location

When team members told us they needed more flexibility around where and how they worked, we acted, creating two options to accommodate two different styles of work. One non-negotiable principle along the way? We had to retain our deep culture of collaboration, both among ourselves and with our clients. Introducing Work From Near and Work From Anywhere at WillowTree. Learn more here. 

The Opportunity

As a Growth Engineer at WillowTree, you’ll empower Fortune 500 companies' digital transformation goals to come to life with improved mobile technology capabilities. Your recommendations and strategies will play an integral part in the end-to-end creation, evolution, and user experience of the world’s best digital products.

Responsibilities

• Conduct discovery engagements to determine a client’s optimal marketing tech stack
• Lead complex business/technical integrations across a variety of client apps and tools such as Mixpanel, Segment, Amplitude, Branch, Braze, Airship, and mParticle
• Create technical documentation for engineers that outlines and communicates specific project needs by sprint following agile frameworks
• Drive ongoing client success and satisfaction, by determining the scope of various engagements, communicating regularly with various stakeholders, and learning business goals and technology infrastructure
• Train clients on how to use their mobile growth stack and advise on best practices
• Lead ongoing marketing service engagements, outcomes-based analytics, and data reporting to demonstrate ROI for clients
• Calibrate technology platforms …