Group Claims Team Leader - Remote

We’re seeking a Group Claims Team Leader within our Workplace Solutions division. As part of our team, you will play a key role in leading a team of a STD and/or LTD Claims Specialists by having an eye for continuous improvement and a focus to ensuring the organization is running as effectively and efficiently as possible. 

WHAT WE CAN OFFER YOU:

• Estimated Salary: $80,000 - $95,000, plus annual bonus opportunity
• Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 11 paid holidays in 2025, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2025, which is prorated based on the start date. Additionally you will receive two floating holidays in 2025 by way of personal time that may be used at your discretion.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• As a leader, you will oversee a team of Claim Specialists, providing training, coaching, motivation, and performance management to ensure their professional development and success.
• Monitor work progress and performance by utilizing service operational metrics and observing staff to ensure adherence to established standards for quality, quantity, and timeliness of work produced by the department.
• You will initiate, participate in and deliver departmental initiatives utilizing change management techniques and concepts.
• Serve as a knowledgeable representative of the Claims department, both within and outside the division/operation, acting as a subject matter expert. You will engage frequently with external customers and internal stakeholders, effectively addressing escalated issues on behalf of the team.

WHAT YOU’LL BRING:

• 5+ years of Group Disability Claim experience with a deep understanding of product offerings, up-to-date knowledge of industry trends with experience ensuring strict compliance with regulations set by the State Insurance Department.
• 1 year of supervisory experience with coaching, performance management
• Effective management skills, strong leadership abilities, excellent analytical and decision-making capabilities, exceptional communication skills, and strong interpersonal relations skills.
• Proven effectiveness in managing in a fast-paced service production environment while being proactive and a willingness to support the organization where necessary.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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