Global TA Strategy & Operations Program Lead

About the Team

The Talent Acquisition Strategy & Operations (S&O) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.

About the Role

As a Global TA Strategy & Operations Program Lead, you will be instrumental in leading strategic initiatives that standardize and optimize global recruiting practices across diverse business verticals. In your first 90 days, you'll focus on understanding our current processes, building stakeholder relationships, and contributing to ongoing RPO implementation. Success in this role will be measured by improved process efficiency, successful project delivery, and enhanced recruiter productivity. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy. You will report into the Senior Manager of Recruitment Strategy and  Operations on our RecOps team in our People and Culture organization.

You’re excited about this opportunity because you will…

• Lead and manage strategic projects, driving process improvements and implementing global best practices across diverse business verticals.
• Lead and manage the planning cycles for each business vertical you own.
• Analyze recruiting data to provide actionable insights and support data-driven decision-making.
• Collaborate with cross-functional teams to optimize recruiting technologies and streamline global processes (i.e. Talent Solutions, Finance, People Analytics).
• Establish and maintain a robust rhythm of business, including developing and delivering regular reporting mechanisms such as Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs) to ensure consistent communication and strategic alignment.
• Provide timely and insightful weekly "weather reports" to senior leadership, offering a clear overview of the vertical's performance, highlighting key trends, and proactively addressing potential risks or opportunities.
• Contribute to the implementation of our global RPO strategy, including vendor selection and program rollout.
• Facilitate working sessions to identify process improvement opportunities.

We’re excited about you because…

• You have a minimum of 7-10 years of experience in program management, ideally within talent acquisition or recruitment operations.
• You possess a proven track record of driving process improvement and implementing strategic initiatives.
• You demonstrate strong analytical and problem-solving skills, with experience in data-driven decision-making.
• You have experience with ATS, CRM, and other recruiting technologies, and a foundational understanding of Lean Six Sigma methodologies.
• You have excellent communication and interpersonal skills, with the ability to build strong stakeholder relationships

We expect this position to be filled by 6/14/25

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.  Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.$136,000—$200,000 USDAbout DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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