Global Product Manager

 Let’s talk about the team  

We're building the future of healthcare and looking for dreamers, builders, and leaders who want to create the best hardware & digital technology experiences. 

Sleep apnea is just the start. We're building a connected health ecosystem at ResMed, and we are looking for the architects of the future consumer health experience. It won’t be easy. Product Management is responsible for the value & viability of our products from cradle to grave. They are the connective tissue between our product strategy, business strategy and product delivery. They are influential leaders. They naturally drive visibility and alignment across Product teams and deliver. But we wouldn’t have it any other way. 

Overview 

Product Managers at ResMed sit at an exciting intersection of software development, design, and business strategy. We shape high-level product goals but also get our hands dirty! On an average day, you might pitch a concept to senior leadership, build a launch plan with marketing, work with designers and researchers to conduct user interviews or concept tests, conceptualize a new feature, analyze usage data, and/or contribute to the overall company strategy. By fostering a product-focused culture and promoting continuous improvement, product managers play a pivotal role in driving innovation and ensuring long-term product success. 

There’s no education for these people. They are a needle in a haystack. An almost impossible combination of a structured thinker and visionary leader, with incredible passion but also firm follow-through, who’s a vibrant people person but fascinated by technology, an incredible communicator who can work with engineering and not forget the business model, IP, profitability, and PR. They have to be pushy with a smile, to know when to hold fast and when to let one slide. 

Sound like something that you’d enjoy? Keep reading! 

Let’s talk about the role: 

Delivers. Transforms the customer experience. 

• Lead product team to execute product roadmap and deliver high-quality digital health products on time and within budget. 

• Define product requirements and user stories to ensure that product features meet customer needs and are aligned with business objectives. 

• Critically assesses challenges, vulnerabilities, and seeks opportunities for innovative design solutions. 

Customer Obsessed. Focus on business impact. 

• Drive all aspects of solution discovery - conduct research, competitive analysis, and customer feedback to identify new opportunities and inform product development decisions. 

• Demonstrates an understanding of the business context of their product, engages in discussion around business and customer impact and how they would impact business metrics. 

• Demonstrates the ability to translate between business requirements and technical requirements. 

• Develop a deep understanding of customer needs and behaviors to drive product innovation and differentiate our products. 

Influential. Holds themselves and the team accountable. 

• Build strong relationships with cross-functional teams including engineering, design, sales, and marketing to drive collaboration and alignment. 

• Contributes in new ways of working across the team or project. 

Strategic. Stretch the organizations thinking for the future. 

• Can explain complex problems and solutions to people inside and outside their domain of expertise. 

• Understands and can clearly explain the high-level system and design of their systems 

• Continuously monitor and analyze product performance metrics to inform product strategy and roadmap decisions.  

Leads. Continuously improves consumer, team & organization. 

• Holds team accountable for their best possible effort. 

• Communicate product updates and progress to senior leadership and other stakeholders to ensure alignment and support. 

• Skillfully manage issues that arise across teams 

• Engage with business operations, practices, and quality standards 

Let’s talk about you   

• Degree qualification in a Marketing, Business, Scientific, or Engineering discipline 

• 5+ years’ experience in consumer product development (Product Management preferred), ideally including the mobile space 

• Experience driving product discovery, including feature breakdown, user story creation, and defining requirements 

• Demonstrated experience in driving outcomes through product development 

It would be a plus if you have: 

• Digital health and or technology experience 

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package:  comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members. Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills. 

This role is eligible to receive an annual cash bonus payment based on company, business unit, and/or individual performance. 

Base Pay Range for this position: 

$138,000 - $173,000

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.