Global Payroll Support Specialist

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here. 

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

• An opportunity to advance your career in payroll and customer service, within a fast-paced, innovative company.
• Contribute to a company making a global impact on the future of work.
• Work closely with clients and internal teams, fostering a collaborative and supportive atmosphere that values innovation and teamwork.
• Opportunities for continuous learning and career development, with access to training programs and mentorship.
• Competitive compensation and benefits.

What You Bring

• Payroll Expertise:
  • Proven experience in managing multi-country Global Payroll, with a strong understanding of payroll tax principles, social security contributions, and wage laws across multiple countries.
  • Familiarity with payroll systems (e.g., ADP, SAP SuccessFactors, Workday, or similar)
  • Demonstrated ability to read, and interpret Collective Bargaining Agreements (CBAs)
• Client-Centric Approach:
  • Proven experience in client-facing roles supporting high-touch Enterprise accounts, with a track record of handling escalations and inquiries with exceptional customer service.
• Problem-Solving Skills:
  • Ability to analyze payslips, detect discrepancies, reconcile payroll data, and research complex issues using various research tools.
• Adaptability:
  • Thrive in a dynamic, fast-paced environment and adjust swiftly to changing priorities across different jurisdictions.
• Communication:
  • Strong verbal …