Global Mobility Support Specialist

Job Description

Are you passionate about providing exceptional relocation and assignment experiences in a customer-first environment? Agilent is looking for a Global Talent Mobility Specialist to deliver end-to-end mobility services, including relocation, immigration, and mobility tax for new hires, employees, and interns. We seek individuals with a growth mindset who are eager to innovate and enhance the global mobility experience for our people.

This role requires a global mobility background and partners closely with HR, Recruiting, Global Sourcing, Compensation, Benefits, Legal, Tax, Payroll, and others to ensure a seamless mobility experience for our people.

The Global Talent Mobility Specialist will work directly with the Global Talent Program Manager to ensure program delivery, including managing the day-to-day external providers, managing escalations, exceptions, vendor technology, and process and policy improvement.

This is a full-time remote position and may call for limited travel to support vendor management and audit activities.

Key Responsibilities:

• Support Global Immigration, Relocation, and Expat Tax Programs

• Manage day-to-day interactions with mobility vendors

• Collaborate with HR, Recruiting, Global Sourcing, Compensation, Benefits, Legal, Tax, Payroll, and others

• Innovate and help digitalize the Talent Mobility Experience

• Handle escalations and resolve tax, immigration, and relocation cases

• Drive compliant processes and ensure data integrity

• Promote self-service tools and resources

• Manage ad hoc projects as assigned

• Plans and manages spot audits and gathers stake-holder input to drive process and program improvements

About the Role:

• Full-time remote position with limited travel as needed for vendor management and audit purposes

• Partner closely with the Global Talent Mobility Manager

• Ensure seamless program delivery and process improvement

If you have a background in global mobility and a passion for innovation, apply now to join our team and help scale Agilent's talent mobility programs!

Qualifications

• Bachelor's or Master's Degree or equivalent

• Post-graduate, certification and/or license may be required

• 4+ years continuous years of experience in Global Mobility i.e., relocation, immigration, and/or mobility tax

• Project Management

• Experience working with mobility technology ecosystems

• Experience using of MS Excel, Workday, or other HR-centric systems

• Excellent communication and customer care skills with a focus on empathy and sensitivity to intercultural complexities

• Excellent operational and vendor management skills with a focus on performance management, accountability, escalation & exception protocol, training, and relationships

• Ability to maintain the highest level of confidentiality and apply excellent judgement Ability to work independently while closely collaborating with your team

• Knowledge of key global mobility lifecycle processes and methodologies

• Experience thinking …