Functional Rehabilitation Specialist

Do you have the passion required to develop, and implement goal-oriented rehabilitation plans for our Plan Members?  If you are the kind of person who enjoys helping others while working independently, has strong health sciences knowledge, and thrives in a fast-paced environment, this position could be ideal for you.

The National Rehabilitation Team is looking for a self-motivated individual to join their team as a Functional Rehabilitation Specialist. In this role you will contribute to the overall profitability of Group Disability by facilitating more timely return to work for plan members. 

Position Responsibilities:

• Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members

• Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and/or difficult messages

• Frequent collaboration with case managers

• Vendor and budget management: ensuring the most effective and efficient treatments are available to our plan members

Required Qualifications

• Related University degree, preference will be given to those candidates with Health Sciences related education and direct experience in a rehabilitation setting

• Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices

• Excellent written and oral communication skills

Preferred Qualifications

• Completion of related Insurance Industry courses would be an asset

• A valid driver’s license as you may be required to travel to various locations in the GTA

Attributes:  

• High degree of multi-tasking, and ability to prioritize as you will often be faced with conflicting demands with short turn- around times, and high caseloads

• Excellent interpersonal and conflict management skills;

• Ability to make difficult decisions which may have significant impact on plan members and our Business independently;

• Proven problem-solving skills;

• Strength in working independently and in a cohesive team environment;

• Accuracy and attention to detail;

• Proven analytical, and organizational skills;

• Demonstrated ability to think of creative solutions to rehabilitation problems;

• Interest in helping others make gainful return to employment

Special Conditions: 

• This role is a remote position

• Preferred Candidate should be based in Ontario

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Working Arrangement

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.