Functional Analyst (Remote)

Salary:  $80,000 - $85,000 (commensurate with experience)

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. 

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary

Compass Group, the world’s largest contract foodservice company, has a Great Opportunity for career development and growth here in our Charlotte, NC office for our Compass Technology Group in the role of Functional Analyst on the MySTAFF project 

MySTAFF is a Scheduling, Time and Attendance tracker and Payroll application that offers functionality in the desktop and mobile platforms.

Primary Responsibilities:

• The Functional Analyst will provide system analysis, configuration, QA and support for Enterprise level time and attendance applications. Key responsibilities include but not limited to:
• Work directly with business team members, developers, and user community to identify business needs and interpret them as application requirements primarily related to time and attendance/payroll systems
• Configure complex business pay and entitlement rules in the application pertaining to state and federal labor laws such as overtime, vacation, guarantee, grace pay etc.
• Assist the business with the creation, testing and implementation of feature enhancements with web-based time and attendance/payroll applications
• Provide second level support
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications
• Function as primary liaison between business and developers
• Write and execute functional test scripts and coordinate with other analysts for system integration testing  
• Learn about Compass’s complex business and facilitate initiatives and decisions across many user groups.

Qualifications:

• Bachelor’s degree required.
• At least 5 years of experience in functional analysis role, preferably on a time and attendance system
• US citizens and Green Card holders only
• A solid track record of the following are a must:
• Team-orientation with a desire to build positive, effective relationships
• Excellent organizational and time management skills
• Proven experience in software requirements elicitation
• Being proactive in organizing people and tasks in order to meet deadlines.  Ability to question whether certain functionality is a must have or not in order to control scope
• Thinking through problems and suggested solutions to identify strengths and weaknesses in the solution with an eye to future supportability and growth
• Active listening:  Asking questions in order to ensure that what is being said is being fully understood
• Proactive communication:  Consistently keep management and team members advised on progress through effective communication
• On time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
• The ability to work independently and in a team environment
• Creative problem solving skills
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users.
• Excellent written and verbal communication skills 

Special Skills Desired:

• Experience with time and attendance systems and configuration of complex pay rules
• Experience with a formal SDLC 
• Experience working in an Agile / Scrum environment
• Formal training or certification in Business Analysis, group facilitation
• Experience with SQL queries

 Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here for paid time off benefits information. 

Req ID:  1363569

Compass Technology

Michelle Lombardozzi