Functional Analyst (Remote)

Salary:  $90,000 - $100,000 (commensurate with experience)

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. 

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary

This position will be supporting Canteen, a sector of Compass Group, focused on unattended retail solutions for clients and consumers across the US. This role will be responsible for functional and systems analysis efforts related to enhancements of Canteen's existing Micromarket and Vending management applications (OneMarket, OneVend and iVend).

The Sr. Systems Analyst is responsible for providing system analysis, configuration, QA, and escalated support for Enterprise level applications. This includes the following responsibilities: 

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Work on backlog refinement, collaborate with other analyst and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development.
• Function as primary liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Perform analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

Qualifications:

• Bachelor's degree required.
• 3-5 years of experience in functional analysis role.
• A solid track record of the following is a must:
• On time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation.
• Translate business requirements into solution design, in partnership with product owners, architects, and developers.
• UI design and/or mockups, with detailed requirements
• The ability to work independently and in a team environment.
• Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments.
• Managing conflicting priorities and gaining consensus across multiple user groups
• Committed and enthusiastic approach to supporting business customers and end users.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills
• General understanding of application architecture and technology

Special Skills and/or Training Desired:

• Experience working in an Agile / Scrum environment.
• Formal training or certification in Business Analysis, group facilitation, or project/product management
• Experience with Azure DevOps
• SQL skills and ability to read stored procedures and understand desired functionality within the SP, parameters, and data flow.
• Experience in a technical/system/integrations analyst role
• Experience running technical projects

Special Skills and/or Training Desired:

• Experience with fleet management tools (GeoTab, Samsara)
• Experience working in an Agile / Scrum environment
• Experience as an IT Product Owner
• Experience working with offshore teams

 Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Compass Technology maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here for paid time off benefits information. 

Req ID:  1385611

Compass Technology

Michelle Lombardozzi