Functional Analyst (Remote)

Salary: $100,000 - $110,000

Who We Are

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. 

Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. 

Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.

In 2023, Compass Group was named one of Forbes’ America’s Best Large Employers along Springbuk’s Healthiest 100 Workplaces in America (since 2019).

Job Summary

The Functional Analyst I is responsible for providing system analysis, configuration, QA and escalated support for mobile applications primarily used by route associates and warehouse personnel. This includes the following responsibilities:

• Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements.
• Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications.
• Participate with backlog grooming, collaborate with other analyst and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development.
• Be a liaison between business and developers to ensure understanding of documented system requirements.
• Ensure standards are maintained related to documents and deliverables.
• Write and execute functional test scripts and coordinate with other analysts for system integration testing.
• Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department.
• Learn a very complex business and facilitate projects and decisions across many disparate user groups.

Qualifications:

• Bachelor’s degree required.
• 3-5 years of experience in functional analysis role.

A solid track record of the following are a must:

• On time development of user stories, application requirements, and/or process flow diagrams
• Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
• Translate business requirements into solution design, in partnership with product owners, architects, and developers
• UI design and/or mockups, with detailed requirements
• The ability to work independently and in a team …