Fraud Operations Team Lead
United States/Remote
Hi, we’re Underdog!
We’re the fastest-growing sports gaming company ever.
We build innovative games and products for American sports fans.
Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
About the role and why it’s unique:
- Lead and develop a small, dynamic team of Fraud Associates dedicated to investigating suspicious activity and protecting Underdog’s platform and players from fraud.
- Use a blend of internal and third-party tools, reports, and analytics to detect fraud trends, and help create industry-leading experiences while maintaining security.
- Work closely with the FraudOps Manager to set and achieve performance goals and KPIs that drive team success.
- Partner with various internal teams (Product, Engineering, Compliance, Responsible Gaming) to implement fraud prevention strategies and improvements.
- Oversee team performance, provide mentorship, feedback, and regular check-ins to ensure individual and team growth.
- Play a critical role in building new fraud detection and prevention methods, ensuring compliance with regulations like KYC and Anti-Money Laundering.
Who you are:
- 3+ years of relevant experience in a Fraud or Risk Operations role with
- At least one year of experience guiding a team of employees.
- Highly analytical, able to detect fraud trends and understand data to recommend actionable improvements.
- Possess strong critical thinking and investigative skills, always looking for new ways to improve fraud detection processes.
- Excellent verbal and written communication skills, allowing you to effectively communicate …
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May require sports betting licensure May require sports betting licensure based on certain state regulations Sports Betting Licensure This position may require sports betting licensure based on certain state regulations
Benefits/Perks$500 home office allowance 16 weeks of fully paid parental leave 16 weeks paid parental leave 401(k) match 5% 401k match Equal opportunity employer Equity FSA Health, Dental & Vision plans Home office allowance Paid parental leave Unlimited PTO
Tasks- Collaborate with internal teams
- Monitor team performance
Analytical Analytics Anti-Money Laundering Communication Compliance Critical thinking Customer Experience Data Data analysis Fraud detection Fraud Prevention KYC Mentorship Operational Efficiency Performance Management Regulatory Compliance Risk operations Sports betting Sports gaming User Experience
Experience3 years
Education Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9