Fraud Investigator

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

How you can make a difference

The Fraud Investigator is responsible for conducting thorough investigations of suspicious activities, analyzing evidence, and determining whether fraud has occurred. This role requires strong analytical skills, attention to detail, and the ability to collaborate with internal teams and external agencies. Additionally, the role requires the ability to conduct in-depth research of complex situations, use subject matter disciplines to solve difficult problems, execute various risk mitigation efforts and provide clear documentation of all findings. The Fraud Investigator will work to minimize financial losses, uphold regulatory standards, and maintain the company’s reputation for integrity.

What you'll be doing

• Lead investigations of suspected fraud cases, gather evidence, document findings, and report activity to the appropriate agency.
• Conduct interviews with relevant parties to gather information regarding fraud cases, document the interviews, and analyze the findings to support investigations.
• Maintain accurate records of fraud incidents, investigations, and outcomes for litigation preparation.
• Analyze transaction data, account information, and other relevant records to detect patterns indicative of fraud.
• Collaborate with legal, compliance, risk management, and law enforcement teams to ensure proper handling of cases.
• Prepare detailed investigation reports, including findings, conclusions, and recommendations for prevention.
• Prepare and present regular reports on fraud trends, incidents, and prevention efforts to management and stakeholders.
• Identify and implement opportunities for process improvement in fraud prevention systems and procedures.
• Stay updated on the latest fraud trends, schemes, and regulatory requirements.
• Maintain confidentiality and ensure all investigations are handled with discretion and professionalism.
• Conduct root cause analysis of cases, and perform link analysis to identify and escalate control weaknesses
• Provide testimony or present findings during legal proceedings if required.

What you will need to be successful

• Bachelor’s degree in criminal justice, finance, accounting, or a related field.
• 5+ years of experience in fraud investigations, financial crime, or forensic accounting.
• Deep understanding of fraud dynamics across both digital and payment card channels.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
• Knowledge of fraud detection and prevention methods, tools, and technologies.
• Ability to develop a detailed understanding of HealthEquity systems, process and controls to drive root cause analysis.
• Familiarity with regulatory requirements related to financial fraud investigations.
• Experience preparing detailed investigative reports and presenting findings.
• Ability to work both independently and as part of a team.
• Strong communication and interpersonal skills, with the ability to interact with customers and colleagues professionally.
• High level of integrity and discretion in handling sensitive and confidential information.
• Experience working in financial services or law enforcement.
• Proficiency in data analysis tools and fraud detection systems.
• Certification in fraud investigation (e.g., CFE - Certified Fraud Examiner) is a plus.

#LI-Remote

This is a remote position.

Salary Range

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:  

• Medical, dental, and vision 

• HSA contribution and match 

• Dependent care FSA match 

• Uncapped paid time off 

• Adventure accounts 

• Paid parental leave 

• 401(k) match 

• Personal and healthcare financial literacy programs 

• Ongoing education & tuition assistance 

• Gym and fitness reimbursement 

• Wellness program incentives

Why work with HealthEquity 

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity is committed to your privacy as an applicant for employment.  For information on our privacy policies and practices, please visit HealthEquity Privacy.