Fraud and Payments Associate (Night Shift)
United States/Remote
Hi, we’re Underdog!
We’re the fastest-growing sports gaming company ever.
We build innovative games and products for American sports fans.
Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.
The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.
At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.
About the role and why it’s unique:
- Utilize internal data and reporting tools to detect fraudulent or suspicious activity
- Gather risk-related data from external resources
- Perform manual AML and KYC checks as needed
- Conduct KYC verification and authenticate documents
- Perform initial account investigations and prepare fraud reports to be escalated to the proper departments
- Assist in collecting data and using that data to help resolve chargeback and/or patron complaints
- Be part of a team that can collaborate remotely in real time
- Work closely with our Customer Service team to help resolve any patron inquiries or issues regarding payments or fraud
Who you are:
- Available to work between the hours of 6pm to 2am EST, including weekends
- 1+ Years in a fraud and payments role with increasing responsibility
- Comfortable sorting through large amounts of information
- A problem solver with the ability to make their own real time decisions
- Knowledgeable about payment processes & procedures
Even better if you have:
- Previous experience in the sports/gaming or fintech space
- Previous experience in a startup environment
Our target starting base salary range for this position is between $65,000 …
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May require sports betting licensure May require sports betting licensure based on certain state regulations Sports Betting Licensure This position may require sports betting licensure based on certain state regulations
Benefits/Perks16 weeks of fully paid parental leave 16 weeks paid parental leave 401(k) match 5% 401k match Equal opportunity employer Equity FSA Health benefits Home office allowance Paid parental leave Unlimited PTO
Tasks- Prepare fraud reports
AML Customer service Data Data analysis Fraud detection KYC Problem-solving Reporting
Experience1 years
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9