Fraud Agent

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Fraud Investigator

We’re looking for a Fraud Investigator to join our growing Fraud prevention team in Austin! This role is a unique opportunity to have an impact on Wise’s mission, grow as a fraud expert and help save millions more people money.

This is a full-time Hybrid position based in Austin, Texas.

You’ll receive a competitive package including a starting salary of $30.00 per hour + Restricted Stock Units (RSUs) in a profitable company + wide array of benefits! (more info below)

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to ensure that the money we are moving for customers are legitimate transactions, and minimise fraud passing through our platform.

Here’s how you’ll be contributing to the Fraud Prevention team:

• Review transactions flagged as suspicious and take appropriate action(s)

• Perform due diligence checks on customers whose transactions are being reviewed

Qualifications

About you:

• Your verbal and written English skills are excellent

• You have experience in financial fraud, compliance, banking, KYC, or other related field

• You have ability to take charge in critical situations, find information, and make decisions based on findings

• You're a proactive team player who knows how to prioritize work and is willing to get things done

• You have skills to recognize patterns and an eye for detail, but also an ability to see the big picture and how the details fit together

• You’re flexible to work in shifts that include evenings, weekends, and public holidays

• Second language knowledge is a plus

• Knowing SQL or any other BI tools is a plus, but not a must

• You are a data driven person

• You are not afraid of reaching high targets and KPIs

• Must already be legally authorized to work in the US, we cannot provide Visa sponsorship for this role

• Provide assistance to other Wise teams

• Communicate with other financial institutions and law enforcement

Additional Information

• Salary: $30.00 per hour + Restricted Stock Units
• This is a hybrid position located in Austin, Texas, and not fully remote. You must be able to commute to the office or open to relocation
• You must already be legally authorized to work in the US, we don't sponsor visa for this position.
• Expected start date is May 27, 2025
• Click here to see the benefits we offer!

#LI-CL1

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.