Foreclosure Assistant II

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Foreclosure Assistant II plays an important role in the organization by providing administrative support to the Default Department.  The role is primarily responsible, under general supervision, for processing accounts payable duties within Default. The Foreclosure Assistant II will have assigned tasks including but not limited to the timely processing of Fees/Costs request, invoices and payoff request. 

Essential Functions

• Prepare audit folder and assemble all required documents with flags at the conclusion of the foreclosure process.
• Review and process daily approved invoices for Foreclosure department and dispute payment if it exceeds guidelines.
• Process refunds of deposits.
• Prepares and distributes sales results notifications to investors and senior management as needed.
• Perform internet research to identify utilities and HOAs; make any corresponding payments and transfer accounts as necessary.
• Make photocopies and file documents upon request.
• Distribute and process department mail.
• Update data in internal systems with status.
• Create summaries and spreadsheets upon request.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred, along with at least two total years of experience in an administrative role in consumer mortgage industry/in a back office financial services environment, preferably in mortgage defaults.
• Highly organized and detail oriented; ability to work in a fast-paced, deadline-driven environment required.
• Prior experience preparing certified mail preferred.
• Basic proficiency with data entry, Microsoft Word, Excel and Outlook.
• Prior experience using the internet to perform basic searches to obtain information.
• 10-key by touch preferred.
• Prior experience using document retention software; Blitzdoc preferred.
• Professional and pleasant demeanor.

Supervision

• General supervision of work product, depending on experience
• Low level of independent judgment and discretion used in decision-making, depending on experience; escalates more complex issues for advice and resolution
• Executes standard core job responsibilities with only minor variation
• Travel: 0%

Requirements

Physical: Work is primarily sedentary; occasionally walks and/or stands.

Manual Dexterity:  Frequent use of computer keyboard and mouse.

Audio/Visual:  Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.              

Environmental:  Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $20/hr - $23/hr 

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

REQ#: FOREC016726