Financial Health Business Banking Specialist - Cardiff, London or Remote (UK)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London, Cardiff or Remote | 💰 £65,000 - £80,000 + Benefits | Hear from the team ✨ 

⭐Our Financial Health team

As business lending continues to grow in Monzo, it has created an opportunity for a senior expert to join our Financial Health team. We’re looking for a Financial Health Business Banking Specialist to lead the next stage of development of Monzo’s collections and recoveries processes and policies for our small business lending products.  As an expert in small business collections and recoveries, you’ll drive fresh thinking within this space, and help us achieve the next phase of our growth ambition. The successful person will drive forward our strategic thinking around small business lending and will help to leverage new insights and opportunities emerging in the treatment of financial difficulties.

🔑You’ll play a key role by...

• Building our collections and recoveries processes and policies for our Business Banking products
• Shaping and developing our customer engagement strategy for businesses in financial difficulty
• Shaping and developing our litigation strategy together with our Legal team
• Leading the continuous development, implementation and improvement of the processes, structures, capabilities, capacity and infrastructure needed to deliver agreed plans and targets
• Establishing …