Finance Support Specialist I

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Finance Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This hybrid position, located in Atlanta, Georgia, focuses on all Accounts Payable functions within Enterprise Finance & Accounting Accounts Payable.

The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation and processing help desk incidents in Service Station, mail automation and invoice workflow optimization best practices.

Some key responsibilities will include the following: 

• Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions. 

• Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements 

• Review & Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks.

• Create and track Service Station incidents for Cox internal/external customers 

• Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service 

• Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records 

• Research and troubleshoot system accounting errors. 

• Train new Accounts Payable Specialists that are onboarded

• Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures 

• Assist in process development and Standard Operating Procedures documentation for Accounts Payable 

 

Qualifications: 

• HS Diploma/GED with generally 2+ years of experience in accounting or a related field. A candidate may also have any level degree or certification beyond HS Diploma/GES with 1+ year of experience.

• Experience partnering with both internal and external customers

• Experience working in a team environment 

• Ability to deliver high levels of customer service 

• Excellent oral and written communication is mandatory 

Competencies/Skills: 

• Effective accounting and organizational skills required  

• Strong organizational and analytical skills 

• High degree of accuracy and attention to detail  

• Strong computer skills and proficient use of Excel, Word, PowerPoint 

• Strong knowledge of Oracle Financials 

• Working knowledge of AS400 systems 

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

 

 

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