Field Service Technician - USA-Remote Worker-Texas
As the industry leader in water technology, we are growing and need talented people like you to help us continue to protect the world’s most vital resource.
Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. You will partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You will also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.
What’s in it For You:
- You will join a growth company offering a competitive pay and benefits
- A company vehicle and cell phone
- A long term, advancing career path in service, sales, or management
- Access to the industry’s most innovative training programs
- A culture that values safety first, including training and personal protection
- Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments
What You Will Do:
- Calibrate, troubleshoot controllers, and maintain water treatment equipment (chemical feed, process monitoring, water softeners, etc.) at customer accounts
- Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Territory/Location Information:
- This position is based in the Dallas, TX
- Territory covers about a 60 mile radius of the surrounding area
- Targeted accounts are within the industrial and institutional marketplace
- No overnight requirement …
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Regions Countries Benefits/PerksAdvancing career path Cell phone Company vehicle Company vehicle and cell phone Competitive pay and benefits Culture that values safety Innovative training programs Long term career path Medical Pride in company's mission Pride in working for a company that provides clean water Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments Training programs
SkillsCalibration Chemistry tests Data analysis Maintenance Management Mechanical aptitude Microsoft Office Microsoft Office Suite Process monitoring Sales Technical Expertise Technical Support Training Troubleshooting Water Softeners Water treatment Water Treatment Equipment
Tasks- Execute chemistry tests
- Maintain product inventories
- Provide routine service support
- Provide routine service support to Sales Representatives
- Provide technical support
- Provide technical support to customers
2 years
EducationAssociate degree Chemistry High school diploma High school diploma or equivalent Trade school certification
Certifications RestrictionsImmigration sponsorship not available Must be able to pass a drug screen Physical Demands
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9