Field Service Technician

As the industry leader in water technology, we are growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. You will partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You will also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment. 

What’s in it For You:

• You will join a growth company offering a competitive pay and benefits
• A company vehicle and cell phone
• A long term, advancing career path in service, sales, or management
• Access to the industry’s most innovative training programs
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments

What You Will Do:

• Install, calibrate, and maintain water treatment equipment (chemical feed, process monitoring, water softeners, etc.) at customer accounts
• Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Territory/Location Information: 

• This position is based in the Rockville, Maryland / Washington DC area.
• Territory covers about a 200 mile radius of the surrounding area
• Targeted accounts are within the industrial and institutional marketplace
• 10% or number of nights per month of overnight travel required
• Pay: $27/hr

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you are prepared to solve any customer problem. 

Minimum Qualifications:

• High School diploma or equivalent
• 2 years of mechanical/technical experience
• Possess a valid Driver's License and acceptable Motor Vehicle Record
• Immigration sponsorship is not available for this role

Physical Demands:

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions;
• Must be able to physically perform the essential duties of the …