Field Service Technician

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support.  You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water.  This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.

What’s in it For You:

• You’ll join a growth company offering a competitive pay and benefits

• A company vehicle and cell phone

• A long term, advancing career path in service, sales or management

• Access to the industry’s most innovative training programs

• A culture that values safety first, including training and personal protection

• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans

• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.

• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts

Territory/Location Information:

• This position is based in San Francisco Bay, CA

• Territory covers a 150 mile radius of the surrounding area

• Less than 5% of overnight travel required

• Targeted accounts are within the Nalco Water Institutional Group

As a trusted partner, your customers will rely on you for their success.  Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.

Training programs are held in the field and virtually.  Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications. 

Minimum Qualifications:

• High School diploma or equivalent

• Possess a valid Driver's License and acceptable Motor Vehicle Record

• Immigration sponsorship is not available for this role

Physical Demands:

• Must be able to access and be comfortable with …