Field Service Technician (Onsite Denver, CO)
Colorado, US Offsite, United States
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department Overview
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Commercial Communications customers; specifically support of Xcel Energy Land Mobile Radio systems.
Job Description
- The Field Service Technician will provide technical support of specialized systems and product applications. This includes: advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.
Responsibilities include optimization and support of complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems.
Maintain, optimize, test and document complex communications systems
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
Team with Engineering, Project Management and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
Qualifications:
Must have a current, valid driver’s license and no outstanding traffic violations
Network+, CompTIA or related certificate is highly desirable
Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges
Understanding of RF, telecommunications, and wired communications systems, such as local area networks (LAN) and wide area networks (WAN)
Knowledge of computer systems (including hardware, operating systems, and applications) and Intermediate knowledge networking.
Proficient in the use of test equipment (i.e., T1 and ethernet testers, antenna systems analyzers (FDR's), communications systems analyzers, spectrum analyzers, Cat 5 and Cat 6 cable testers, wattmeters, etc.)
Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment
Preferred experience with one of the following LTE or Private LTE Nokia system knowledge, Juniper Routers and Aruba Switches configuration work and experience
Self motivated and able to quickly learn new system types and technologies as they are introduced.
Excellent verbal and written communications skills.
Must have a current, valid driver’s license and no traffic violations
Experience with Land Mobile Radio (LMR) is extremely preferred.
Travel/Location:
- This is a role than requires our Field Service Technician to be on the customer site(s) daily in the Denver area. You will be required to perform strenuous duties. You must be ability to lift and operate 25 - 50 lbs.
- The Field Service Technician MUST live within a 45 minute commutable distance from Denver, CO.
- Be prepared to work overtime, weekends, holidays, and varying schedules as required by project demands.
We will be accepting applications between 03/04/2025 date and 06/04/2025 date.
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Target Base Salary Range: $50,200 - $93,400 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Associates Degree OR Technical School Certification OR Military Training
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
10-25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
ApplyJob Profile
Legal authorization to work in the U.S. indefinitely is required None Offsite Onsite position
Benefits/Perks10 paid holidays Dental Employee Stock Purchase Employee stock purchase plan Equal opportunity employer Generous paid time off Generous Paid Time Off Packages Incentive bonus Incentive Bonus Plans Medical Paid holidays Paid Parental & Family Leave Paid Time Off Paid Time Off Packages Referral payment plan Relocation provided Stock Purchase Plan Vision Benefits
Tasks- Documentation
- Installation
- Maintenance
- Management
- Optimization
- Performance Optimization
- Perform preventative maintenance
- Preventative maintenance
- Provide technical support
- System Optimization
- Technical Support
- Troubleshooting
Advanced troubleshooting Analysis Aruba switches Authorization Bridges Broadband Broadband architecture Broadband systems Cabling Communication Communications systems Communication system infrastructure Communication systems Computer network installation Computer Systems Configuration Documentation Electronics Engineering Ethernet Field Service Firewalls Hardware Installation IT Juniper Juniper routers LAN Land Mobile Radio Lmr Local area networks Logging recording systems LTE Maintenance Mobile Mobile communications Network Configuration Networking Networking equipment Network installation Network Maintenance Networks Nokia Nokia systems Operating Systems Optimization Performance Optimization Preventative maintenance Project Management Public safety Radio systems RF Rf architecture Rf interfaces Routers Sales Security Server Hardware Software Software Applications Software driven electronics Software electronics Software infrastructure Spectrum analyzers Support Switches System Maintenance Technical Support Telecommunications Test Equipment Training Trend Analysis Troubleshooting Video Video Security WAN Wide area networks Wired communications Wired communications systems Wireless Wireless communications
Experience3 years
EducationAssociates Business Certificate Certification Communications Computer Engineering IT Military training Networking Wireless
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9