Field Service Technician - Casino Gaming/ATM's (Miami, FL)
Miami, Florida
Field Service Technician - Casino Gaming/ATM's (Miami, FL)
**You will primarily be servicing all of Florida. On occasion, traveling internationally to South America and Caribbean**
Join us and enjoy an outstanding benefits package including:
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $25- $28/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
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Department: Field Service
Employment Type: Full Time
Location: Miami, Florida
Description
Do you enjoy DIY projects? If you enjoy learning new things and growing your technical skillset, we're looking for you! Be a part of Everi's fun and encouraging team and learn from our mentors in the field! We encourage all applicants from all backgrounds to apply!**You will primarily be servicing all of Florida. On occasion, traveling internationally to South America and Caribbean**
What Will You Be Doing?
- Keep a smile on our customer’s faces with first-rate customer service.
- Put in, change around, fix, and/or run updates on Everi products on location at casinos.
- Check in with our customers and our devices to ensure they are running smoothly, see if there are any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.
Skills & Qualifications for the Job:
Requirements:- High School Diploma or GED.
- Maintain a Gaming License (Gaming License requirements will vary depending on location. Upon hire, Everi internal team members will assist with application, payment, and renewal).
- Help obtained and paid for and/or renewed by Everi upon being selected for the position).
- Ability to take occasional on-call shifts and may need to work overtime, weekends, evenings, and holidays as needed.
- Able to obtain a Passport for international travel.
- Ambitious and motivated individual who loves to learn and is comfortable working independently (following the training period), while being part of a cohesive team.
- Basic understanding of Excel for data entry and paperwork completion.
- Hardware/network/technical experience is a plus!
Why Us?
Step into the exciting world of Everi, where your career meets incredible perks and a vibrant culture!Join us and enjoy an outstanding benefits package including:
- Medical, Dental, Vision, 401k with company match, life insurance, parental leave, adoption assistance, pet insurance, gym reimbursement, and so much more!
- Embrace a healthier work-life balance with Discretionary Time Off (DTO), bidding farewell to traditional banking hours and hello to preventing burnout while enhancing productivity.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $25- $28/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
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Job Profile
Regions
Countries
Must obtain gaming license Occasional international travel Occasional on-call shifts On-call shifts Overtime required
Benefits/Perks401(k) Adoption Assistance Dental Discretionary Time Off Gym reimbursement Life Insurance Medical Medical, Dental, Vision Parental leave Pet Insurance Vision
Tasks- Provide customer support
- Service gaming/ATM products
- Troubleshoot issues
Customer service Data Entry Excel Hardware experience Network experience Technical Technical experience Training
Experience0 years
EducationBusiness GED High school diploma IT
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9
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