Field Service Representative
USA-Remote Worker-California
As the industry leader in water technology, weâre growing and need talented people like you to help us continue to protect the worldâs most vital resource.
Nalco Water, an Ecolab Company, seeks a Field Service Representative to join its industry leading sales and service team. Youâll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. Youâll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.
Whatâs in it For You:
Youâll join a growth company offering a competitive pay and benefits
A company vehicle and cell phone
A long term, advancing career path in service, sales or management
Access to the industryâs most innovative training programs
A culture that values safety first, including training and personal protection
Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments
What You Will Do:
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Install, calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts
Territory/Location Information:
This position is based the San Jose, San Francisco, Sacramento and East Bay CA areas.
Territory covers about a 100 mile radius of the surrounding area
Less then 5% overnight travel required
As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure youâre prepared to solve any customer problem.
Training programs are held in the field and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.Â
Minimum Qualifications:
High School diploma or equivalent
Possess a valid Driver's License and acceptable Motor Vehicle Record
Immigration sponsorship is not available for this role
Physical Demands:
Must be able to access and be comfortable with working in a âŚ
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Regions Countries RestrictionsImmigration sponsorship not available Must be able to pass a drug screen Physical Demands Travel required
Benefits/PerksAccess to innovative training programs Advancing career path Cell phone Company vehicle Company vehicle and cell phone Competitive pay and benefits Culture that values safety Dental Education assistance Employee Assistance Program Employee stock purchase plan Flexible Spending Accounts Health savings account Innovative training programs Life Insurance Life Insurance Plans Medical Medical/Prescription Coverage Overtime Paid parental leave Parental leave Pension Pension plan Pride in working for a company that provides clean water Retirement Health Care Benefits Safety culture Stock Purchase Plan Training Training programs Wellness program
Tasks- Install and maintain equipment
- Log and report data
- Maintain product inventories
- Provide routine service support
- Provide routine service support to Sales Representatives
- Provide technical support
- Provide technical support to customers
- Training
- Work with customers
Chemical feed equipment maintenance Chemistry tests Coaching Data analysis Leadership Management Mechanical aptitude Microsoft Office Microsoft Office Suite Process monitoring Process monitoring equipment calibration Sales Sales Management Technical Expertise Technical Support Training Water treatment
Experience0 years
EducationAssociate's Degree Chemistry High school diploma High school diploma or equivalent Trade school certification
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9