Field Service Representative II Cardiopulmonary

Join us today and make a difference in people's lives!
 

LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems.  The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .”  LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.

Creating LivaNova and ultimately building a new premier medical device company has been an exciting time for us! In response to our growth, we have an opportunity for a Field Service Representative II to join our Cardiopulmonary team.

**This posting is for an upcoming opportunity.

Under general supervision, inspects, services, and repairs equipment on which training has been provided. Makes frequent contact with the home office to receive assignments and to review service problems. May obtain assistance of more qualified personnel to solve extremely difficult or complex problems.

ESSENTIAL JOB FUNCTIONS

• Performs preventive maintenance within scheduled time frames on equipment in assigned territory.

• Sells service business within the territory as appropriate and works closely with sales to continue a strong LIVANOVA presence in territory.

• Provides corrective maintenance on equipment within assigned territory.

• Ensures quality standards are met or exceeded in the performance of services provided.

• Responsible and accountable for all assigned company assets including tools, test equipment, inventory, computers, pagers, corporate cards, documentation, “intellectual property”, etc.

• Completes timely paper work, documentation, and administrative tasks per organizational policy and procedures.

• Maintains an action plan of personal development and training through goals and objectives to improve job skills and overall industry and product knowledge.

• Responsible for maintaining financial cost effectiveness within the assigned territory.

• Works effectively with coworkers, other departments and customers.

• Communicates accurate technical findings to enable thorough analysis of problems, root causes and resolutions.

• Performs other additional duties or projects as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Requires high level of organizational and territory management skills.

• Demonstrated ability to manage self.

• Requires consistent performance in the ability to use logical methods to identify and solve

• equipment related problems.

• Demonstrated strong interactive people skills, a high degree of customer relations skills and the

• ability to relate well to a wide variety of people.

• Strong focus on customer …