Field Service Engineer
US Virginia Remote (AM), United States
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Sr. Field Service Engineer
Reporting to the Director, Field Applications the Sr. Field Service Engineer is responsible for providing service and support at customer sites located throughout their assigned territory.
What a typical day looks like:
- Provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage
- distribution gear, transformers, and related power distribution equipment in a professional way.
- Prepares technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
- Maintain and follow safety regulations for the company and the specific sites where working.
- Attend all appropriate site meetings.
- Interfaces with Project Management and Site personnel.
- Provide excellent customer service to clients, listening to and addressing their needs and/or escalating
- their needs through our organization for resolution.
- Communicate on a regular basis with Project Managers receiving and relaying information.
- Proactively works to eliminate waste and adds value to all processes.
- Adhere to all relevant health and safety regulations and perform work practices that are safe.
- Adhere to company policies and rules.
- Additional duties as required.
The experience we’re looking to add to our team,
- Education to the Associates level in electrical power distribution or related field and/or 5+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
- Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols. Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
- Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch
- Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891
- Switchboards, UL 1558 Metal‐Enclosed Low‐Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
- Ability to read and understand electrical schematics.
- Ability to use test equipment, to include multimeters, current meters, and related devices.
EC37
What you'll receive for the great work you provide:
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
Design, Process & Technology EngineeringIs Sponsorship Available?
No ApplyJob Profile
Remote only
Benefits/Perks401(k) matching Dental Disability Life Insurance Medical Paid sick time Tuition reimbursement Vacation Vision
Tasks- Commissioning
- Customer Service
- Installation supervision
- Maintenance
- Repair work
- Safety compliance
- Technical reporting
- Testing
AC/DC electrical power Communication Communication protocols Current meters Customer service Design Electrical power distribution Electrical schematics Engineering Insurance Low voltage distribution gear Multimeters Power distribution Power distribution equipment Power monitoring systems Project Management Reporting Safety Regulations Technical Technical Reporting Technology Test Equipment Transformers UL UL Standards
Experience5 years
EducationAssociates Engineering Related Field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9