Field Service Engineer - Territory covers Baltimore, MD to Washington D.C
USA - Remote, United States
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Field Service Engineer is responsible for supporting revenue growth by identifying and submitting qualified leads, while maintaining relationships and representing Cytiva while at customer sites. The FSE will perform work on customer instruments while following all EHS & Quality procedures.
This position reports to the Area Service Manager and is part of the Biotechnology Integrated Solutions organization and will be field based with travel covering Washington, D.C. to Baltimore, MD and surrounding areas.
What you will do:
Perform installation, qualification, routine maintenance, and repairs of instruments at customer sites
Responsible for administrative tasks of scheduling service, completing documentation, and maintaining inventory
Engage as part of a wider customer facing team including but not limited to Customer Care, Service Sales, and Account Managers
Successful candidate will possess:
Working knowledge of calibrated tools, hand tools, and power tools
Outstanding communication skills (verbal & written) and ability to provide an exceptional internal or external customer experience
Who you are:
Background in Biomedical, Mechanical, or Electrical Engineering, Automation, Electronics, or any related STEM experience. This can come from a Bachelor's degree, Associate’s degree, military experience, or an equivalent technical education or 2+ years of professional experience.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
Must have a valid driver’s license with an acceptable driving record.
This position requires flying and/or driving travel, which may potentially include up to 50% overnight stays. Travel will primarily be domestic but may occasionally be international.
Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
It would be a plus if you also possess previous experience in:
Working experience in an environment that follows GxP guidelines
Strong IT skills relating to Networking and Automation
Working knowledge of electronics and electricity
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
The annual salary range for this role is $63,000 - $73,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
ApplyJob Profile
Bonus/incentive pay Competitive benefit programs Comprehensive package Culture of belonging Dental Enriching careers Flexibility Flexible, remote working arrangements Flexible working arrangements Health care program Health care programs Life-changing career Medical Paid Time Off Remote work Remote work arrangement Remote working arrangements Vision Insurance
Tasks- Complete documentation
- Documentation
- Installation
- Install instruments
- Maintain inventory
- Maintenance
- Perform maintenance
- Qualification
- Repairs
- Schedule service
Automation Automation IT Biomedical Biomedical Engineering Biotechnology C Calibrated tools Communication Continuous Improvement Customer Care Customer Experience Danaher Business System Diagnostics Documentation Electrical Electrical Engineering Electronics Engineering Field Service Flexibility GxP Guidelines Hand tools Installation IT Life sciences Maintenance Mechanical Mechanical Engineering Networking Power tools Quality Research Sales
Experience2 years
EducationAssociate's Degree Bachelor's Bachelor's degree BE Biomedical Biotechnology Degree Electrical Electrical Engineering Electronics Engineering Equivalent Life Sciences Mechanical Military experience Science STEM Technical Education Technology
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9