Field Service Engineer - Pennslyvania

We are currently searching for a Field Service Engineer based in the Pennslyvania region to join our Field Service team. This position is fully remote role where work will be performed at customer sites and has the opportunity for occasional work-from-home days.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. 

We are currently searching for a highly motivated Field Service Engineer to work with the Road Weather Information Systems product line to provide technical field support, field installation, and training. This Position requires 75% to 90% travel in North America, with potential for international travel. 

 
Your key responsibilities include:

• Managing customer interactions in a confident and professional manner to ensure customer satisfaction.
• Participation in installation and commissioning of Vaisala Road Weather systems and products at customer's locations to ensure full functionality according to specifications.
• Provides on-site technical service to troubleshoot and repair Vaisala products.
• Coordinates problem resolution with engineering, sales, and other personnel to expedite.
• Produces commissioning and service reports for field activities.
• Analyzes review and inspection findings to determine source of problem and performs or recommends repair, replacement, or other corrective action.
• Develops knowledge base based on field investigations, engineering changes, and overall knowledge of product.

Qualifications:

• Associate Degree or equivalent Military/technical school and at least 2 years of experience in field service work and technical troubleshooting. Or equivalent combination of education and experience
• Strong time management and organizational skills
• Attention to detail
• Independent and self-motivated
• Ability to work with minimal instruction
• Strong communication skills with technical competence
• Travel will be approximately 75% to 90% of the workload 
• Prepared to travel internationally in support of our products 
• Ability to work alone in harsh …