Field Service Engineer- (Anchorage, AK)

Please click here to apply through our internal career site Find Jobs - Elekta.

We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

We don’t just build technology. We build hope for everyone dealing with cancer. 

Elekta produces state-of-the art high tech medical equipment including medical Linear Accelerators for the treatment of cancer and the Gamma Knife, the Gold Standard for the treatment of neurological disorders using ionizing radiation, and Treatment Planning Systems. These technologies encompass many aspects of engineering, from high-power RF systems, electronics, mechanical systems, vacuum systems, control systems, software, and networking environments. The Associate Field Service Engineer must be customer focused and able to perform all mechanical and electronic repairs required in a timely fashion while meeting all required administrative requirements. This position warrants the highest level of professional representation between the customer and the Company in all aspects of customer relations. It also warrants the undivided support of projects, programs, and policies established by the Company  

RESPONSIBILITIES

• Perform low risk troubleshooting and repairs on designated modalities with a success rate of diagnosing the problem commensurate with training level and experience; Follow escalation procedures as needed; Show continual progression of expertise.

• Successfully train and perform supervised calibrations and preventative maintenance on assigned modalities.

• Work safely in confined areas, including high current / high voltages modulators (20-50 kV, 1500A) and use peripheral vision to gauge distances; The confined areas have potential harm/arm “traps;” Depth perception is critical.

• Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.

• Read, analyze, interpret, and follow signal flow on blueprints, schematics, and wiring diagrams.

• Submit timely and accurate service reports, timesheets, expense reports, film badges, and other paperwork as assigned.

• Manage parts inventory in accordance with assigned Elekta objectives.

• Properly maintain all Company-leased equipment including Company vehicle, parts, and tools.

• Perform other related duties as assigned or requested.

• Incorporate Elekta’s Values into all department functions and responsibilities.

• Adhere to all Elekta directives, policies, documentation, and procedures

What you'll bring

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Employees must be able to read, speak, write, and comprehend the English language.

• Associate’s Degree or equivalent experience preferably in Electronics, Physics, or an associated discipline is required; Bachelor’s Degree is preferred.

• Possess good electro-mechanical aptitude and problem solving skills.

• Must be computer literate.

• Proficiency in the use of test equipment and hand tools including oscilloscopes and multi-meters.

• Possess a good understanding of Good Manufacturing Practices including ESD (electrostatic discharge) requirements.

• Must have effective written and verbal communication skills.

• Must possess exceptional customer service skills.

• Must be self-motivated an have a “can-do” attitude.

• Ability to prioritize workload.

• Ability to work independently and in team environments.

• Ability to represent the organization in a professional and positive manner.

• Flexible and adaptive; Can take direction.

• Ability to organize and prepare reports and meet administrative deadlines.

• Willing to travel and work unsociable hours.

• Uphold Elekta’s philosophy and all policies and procedures by maintaining appropriate controls to assure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Elekta’s organization.

• Must maintain an active driver’s license in home state

What you’ll get 

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care.  In addition to this, Elekta offers a range of benefits.  

What we offer:  

• Opportunity to work with a proactive and supportive team

• Hybrid work option (you are required to work on location at least 3 days/week) 

• Excellent Medical, Dental and Vision coverage 

• 401k, paid Vacation and Holiday 

• A health of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account 

• Opportunity to work on cutting edge in medical advancement. 

• Close-knit company culture 

• Upward mobility 

How to proceed? 

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

We are an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. 

The US base salary range for this position is $74,000-95,000.

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world.

We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way. Both when it comes to financial and environmental matters, but also for our employees to feel that they bring value, wherever in the organization they may work.