Field Premium Auditor

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
 

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. 

PURPOSE OF THE JOB 

The purpose of the Field Premium Auditor is to conduct insurance premium audits in the field to determine the actual exposures and premium to be charged for policy coverages. This role will audit policyholder’s records and apply rules and company standards. This position exists to ensure accurate and efficient field audits while providing excellent customer service.

Territory includes Pasadena, CA - Woodland Hills, CA

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs audits in the field for organizational accounts and resolves applicable disputes.

• Conducts timely and accurate premium and service audits examining financial records pertaining to stated premium base.
• Manages audits of various sizes and complexity, partnering with mentor or supervisor on more complex accounts.
• Delivers excellent customer service for the entire audit experience.
• Resolves technical issues with reviewers, underwriters, and agents.

Communicates with customers, agents, and external constituencies throughout audit.

• Connects with insureds, agents, and company personnel to communicate and provide audit findings and ensure understanding of the change in premium exposures.
• Clarifies status of voluntary and physical audits by contacting insureds, as needed.
• Consults with NCCI/WCIRB and other independent bureaus regarding classification and technical issues.
• Presents status of audit inventory on a regular basis to management.
• Keeps current on information relative to premium auditing through internal and external resources.

Partners with customers to ensure a professional and expeditious audit.

• Examines policyholder’s payroll records and operations.
• Records and summarizes proper payroll and classification used to determine premium.
• Implements an analysis of insured’s business operations to determine appropriate classifications and exposures.

SUPERVISORY RESPONSIBILITIES 

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE 

Bachelor's degree from four-year college or university required with a …