Field Performance Manager - Southern California

We invite you to join us at Driven Brands!

Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash.

With over 4,500 centers in 15 countries, Driven Brands is the parent company of some of North America’s leading automotive service brands including Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and more.  Our network services over 50 million vehicles annually and generates more than $5 billion in system-wide sales each year.

Our culture inspires high performance and innovation, enabling our employees to go further, faster in their careers. With amazing people and great brands, we confidently look forward to exciting growth ahead, and believe in following the values that support this vision.

JOB DESCRIPTION:

The Field Performance Manager will be responsible for overseeing and managing the operations of multiple locations within a designated district. The role requires ensuring that all locations within the district meet and exceed customer service expectations, operational goals, and revenue targets. 

Key Responsibilities: 

• Manage and oversee multiple locations within the designated district 

• Ensure that all locations are staffed with competent and well-trained employees who deliver exceptional customer service 

• Implement and enforce standard operating procedures to maintain consistency in service quality and operational efficiency 

• Conduct regular audits of location operations to ensure compliance with company standards, policies, and procedures 

• Develop and implement marketing strategies to increase customer traffic and revenue growth 

• Provide leadership and mentorship to location managers and staff to promote a positive work environment and foster employee development 

• Monitor and analyze financial performance metrics to identify areas for improvement and develop plans to increase profitability 

• Ensure that all locations adhere to local, state, and federal regulations governing the industry 

Qualifications: 

• Bachelor's degree in Business Administration, Management or related field preferred 

• Minimum of 5 years of experience in a district management or multi-unit management role in the industry or related automotive industry 

• Strong leadership, communication, and interpersonal skills 

• Proven track record of achieving revenue targets and operational objectives 

• Excellent organizational and time management skills 

• Ability to analyze financial data and develop action plans to improve performance 

• Familiarity with local, state, and federal regulations governing the industry 

• Willingness to travel within the district and occasionally outside of the district as needed 

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Position Location:

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Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com