Field Outreach Enrollment Specialist (NYC, Travel Required)

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.   

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Field Outreach Enrollment Specialist for our Pre-Care team.

This is a remote position that will include fieldwork in the New York City area.

Department & Position Overview:

The purpose of the role is to connect to community centers, leaders, to FreedomCare. The Field Community Outreach Specialist will be the face of FreedomCare and help us grow the company through community partnership. They would work with hospitals, health plans, healthcare associations, and directly with people in need.  

Every Day You Will:

• Proactively create and nurture new relationships within NYC communities 
• Assist in organizing and hosting NYC events CDPAP events to raise awareness and generate leads 
• Build and maintain partnerships with local organizations, healthcare providers and community leaders to expand outreach efforts; utilize industry contacts to enhance company visibility  
• Develop and implement tactics to effectively reach target demographics and communities  
• Independently create reports to track and monitor lead development 
• Effectively collaborate with internal team to ensure alignment of outreach efforts with company goals 
• Generate qualified leads for CDPAP program, targeting 10-15 per week or 40 per month 
• Track and report on outreach activities, including leads and partnerships established 
• Act as a primary representative for the company, embodying professionalism in attire and communication style 

Ideal Candidate Will Possess:

• Reliable transportation with the ability to travel throughout NYC territories  
• Previous experience in community outreach, event planning or sales 
• Proven track record of developing leads and meeting set targets 
• Effective written and verbal communication skills with the ability to engage with diverse audiences 
• A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. 
• Ability to articulate case statuses through detailed notes on salesforce 
• Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues.

Nice to Haves:

• Two years of relevant experience in a similar position is preferred 
• Bilingual in Spanish, or other languages desired 
• Salesforce proficiency  

Why work at FreedomCare? 

We are here for you and committed to providing a best-in-class employee experience.  We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. 

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! 

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

#INDHV

At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $25.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.