FreshRemote.Work

Field Operations Manager

USA-Remote Worker-Georgia, United States

Join Ecolab’s industry-leading Pest Elimination team as a Field Operations Manager in the Valdosta, Georgia area.

As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide pest detection, elimination, and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.

What’s in it For You:

  • Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
  • Receive a company service vehicle for business use
  • Access to best-in-class resources, tools, and technology
  • Grow your income as you drive district profitability
  • Thrive in a company that values a culture of safety

What You Will Do:

  • Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
  • Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
  • Ensure your team of service specialists achieves their financial and service delivery goals 
  • Pursue sales and new business opportunities
  • Coordinate initial services and maintain inventory and perform QA visits
  • Build and maintain customer relationships within the market
  • Be a champion of safety and ensure your team upholds strong safety practices and values

Position Details:

  • This is a field-based position and may require travel in and around the surrounding area:
    • Valdosta, Georgia

  • Work week and shift:
    • Combination shift: 80% day hours & 20% night hours

Minimum Qualifications:

  • High School diploma or equivalent
  • 3 years of field support or service-related industry experience
  • Position requires the ability to work overnight shifts as needed
  • Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
  • Position requires a current and valid Driver’s License
  • Ecolab conducts a background check on all candidates who receive a job offer
  • Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
  • Immigration sponsorship not available for this role

Preferred Qualifications:

  • Bachelor’s Degree
  • 3 years supervisory or team leadership experience in a field support or service-related industry
  • Proven record of meeting customer needs, quality service delivery and meeting business objectives
  • Exceptional communication and organization skills with aptitude to implement change initiatives
  • Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
  • Prior experience in value added sales and/or new account generation
  • Prior budget and P&L responsibilities
  • Bi-lingual – English and Spanish

Physical Demands:

  • Position requires the lifting/pushing/pulling/carrying up to 50 pounds chest high
  • Position requires wearing and using a respirator
  • Position requires working in a variety of conditions which may include confined spaces, damp and/or dusty locations, use of ladders, freezing and hot conditions
  • Essential duties of the position include lifting, kneeling, crouching, reaching, using hands and fingers, balancing, walking, standing, talking and hearing
  • Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

About Pest Elimination

Our Pest Elimination team proudly serves our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. Focused exclusively on commercial pest solutions, we deliver science-based expertise and cutting-edge innovation to solve the industry’s most complex pest challenges. By partnering with our customers in these markets, you can be part of a team that helps protect facilities, employees, and brands at a time when it’s more important than ever.

Annual or Hourly Compensation Range

The total Compensation range for this position is $75,000 - $110,000 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.  

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Job Profile

Regions

North America

Countries

United States

Restrictions

Ability to work overnight shifts Background check Drug test required Field-based position Immigration sponsorship not available May require travel Overnight shifts Overnight shifts required Physical Demands

Benefits/Perks

401(k) matching Childcare Resources Company paid pension Company service vehicle Company vehicle Comprehensive benefits Comprehensive benefits package Culture of safety Dental Discounted Childcare Discounted childcare resources Market-competitive benefits Medical Medical, Dental, Vision Overtime Paid parental leave Parental leave Pension Stock purchase Stock Purchase Plan Training Tuition reimbursement Vision

Tasks
  • Build customer relationships
  • Customer retention
  • Ensure service excellence
  • Lead service specialists
  • Maintain customer relationships
  • Maintain inventory
  • Perform quality assurance visits
  • Provide pest detection
  • Pursue sales opportunities
  • Team Leadership
  • Training
Skills

Business licensing Communication Compliance Customer Retention Customer Satisfaction Decision making Environment Field Operations Field Support Food Safety Health Innovation Inventory Management IT Leadership Management Operations Organization Pest certification Pest Detection Pest Elimination Pest Prevention P&L Responsibilities Problem-solving Public health Quality Assurance Recruiting Safety Safety Practices Sales Sales Opportunities Service Delivery Service Excellence Spanish Team Leadership Technology Training Value Added Sales

Experience

3 years

Education

Bachelor's degree Business Degree Equivalent Geography High School High school diploma High school diploma or equivalent

Certifications

Business Licensing Pest Certification

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9