Field Onboarding Specialist I (Prescott, AZ / Hybrid)

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.  

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Field Onboarding Specialist for our Onboarding team in Arizona.

This is a remote position with required fieldwork throughout one or more of the following counties in Arizona: Yavapai and Phoenix county. Candidates looking to apply must either currently have a DCW (Direct Care Worker) certification, or be willing to gain certification.

Department & Position Overview:

The Field Onboarding Specialist will assist the patient and Caregiver in obtaining an appropriate onboarding process. They will review identification documents, get all required paperwork completed and signed by the Caregiver and Patient, and will review the use of the App to clock in/clock out and review the work schedule. 

This position will also serve as a backup Caregiver in the event that a patient’s primary and secondary Caregivers are unavailable, and the patient has a critical need for service. This position will fill in to assure that the patient has the ADL/IADL care that is needed. 

Routine supervisory visits to the patients’ homes will also be required to review that appropriate care is being administered. 

Every Day You Will: 

• Visit patients and caregivers in their homes
• Acquire signatures for necessary documents via a Surface Pro and iPhone
• Provide a brief orientation to ensure caregivers and patients are set up for their care plan
• Participate in State-wide, semi-weekly meeting with colleagues in Phoenix, AZ

Ideal Candidate Will Possess: 

• 1+ years’ experience in field-based role
• DCW certification
• Excellent written and verbal communication skills
• Your …