Field Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Motorola Solutions is a global leader in professional mobile communications systems, boasting a rich history of technological innovations and an extensive network of installed systems. The company primarily focuses on implementing mission-critical digital mobile communication systems for government and public safety customers.

Motorola Solutions excels in providing public safety and security solutions, which include emergency communications networks, video surveillance, access control, and command center software. With a strong commitment to protecting people, property, and places, the company connects those in need with those who can assist them by leveraging its comprehensive portfolio and technology ecosystem.

Job Description

Note: This is a remote position with travel (75%+) to support projects. The candidate must reside in or be open to relocation to Northern California.

Overview:

As a critical member of our team, you will play a vital role in optimizing and supporting our complex communication systems. Your responsibilities will include providing technical support for specialized systems and product applications, troubleshooting software-driven electronics, provisioning communication system infrastructure, and optimizing the performance of RF and Broadband architecture. This includes working with legacy analog systems, advanced digital P25, and data infrastructure.

You will be expected to program, configure, optimize, test, and document complex communication systems. Additionally, you will provide weekly reports on your activities and accomplishments.

A strong knowledge of wired communication systems, such as local area networks (LAN) and wide-area networks (WAN), is essential. Proficiency in computer network installation, configuration, and maintenance—covering cabling, routers, switches, firewalls, and bridges—is required. You must also be capable of installing server hardware, operating systems, and software infrastructure and troubleshooting to resolve system and application-related issues.

Candidates should have proven experience in leading small teams through challenging situations.

• Must know about R.F. systems, such as transmitters, receivers, and antenna networks

• Must know about standard telephony and dedicated data circuits, as well as knowledge of packet-switching techniques

• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access

• Must have self-management solid skills and "people" skills to work closely with customers and subcontractor (MSS) community, as well as sales, engineering, project management, and customer service teams

• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision

• Must be able to solve customer problems quickly during stressful situations

Duties may also include:

• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results

• Develop solutions to complex technical problems encountered as part of system implementation, upgrades, or support issues familiar with the latest technologies and troubleshooting techniques

• Team with engineering, project management, and sales personnel to effectively design, implement, optimize, and cutover advanced communication systems that meet or exceed customer expectations

Required Skills:

• Must possess CET Master, Associate, or appropriate certifications for their role.

• Experience configuring, maintaining, testing, and optimizing two-way radio subscribers and infrastructure.

• Training and extensive experience configuring and testing computer networking equipment (routers, hubs, switches, etc.).

• Must possess current CompTIA Network+ and CompTIA Security+ certifications.

Preferred Skills:

• Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and/or networking equipment

• Unique combinations of multi-site RF communications systems and/or computer/networking skills are required.

• Systems experience and have a minimum of 5 years of related experience with the following equipment:

• Centracom Consoles

• Channel Banks and T1 Circuits

• Computer IP Networks and Configuration

• Experience working with RF Infrastructure Technologies

• Skills in the use of various communications test equipment, including:

• Communication System Analyzers

• Ethernet Link test sets

• T1 Test Sets

• TIMS (Transmission Impairment Measurement Set)

• Digital RF Power Meter

• Experience with one or more of the following: Motorola Conventional, SmartNet, Centracom, and MCC Console systems, Secure Operations, and ASTRO A7.x Digital systems and installation procedures.

Note: This is a remote position with travel (75%+) to support projects. The candidate MUST reside in or be open to relocation to Northern California.

**Must be able to obtain background clearance as required by government customer**

The approx. base salary range for this position in California is $57,400.00 - $100,000.00, depending on experience.

#LI-AB1 #LI-REMOTE

Basic Requirements

• Associate's degree, technical school certification, or military training and 5+years of technical, engineering or IT work experience.
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. 

Travel Requirements

Over 75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.

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