Field Connectivity Leader for WH,GI, and ABUS

Job Description SummaryReporting to the Ultrasound Digital Segment Leader, this position is the liaison between the product and commercial teams, for all things related to IT connectivity, networking, and image management. This position mainly supports the Women’s Health, General Imaging and ABUS Ultrasound businesses in the United States and Canada. As the Ultrasound Field Connectivity Leader, you'll work closely with the commercial teams and our customers to define and implement creative solutions to complex connectivity related implementations and challenges. You will leverage your deep understanding of clinical application support, departmental & enterprise workflow implementations, as well as technical understanding of industry standards and trends.

Job Description

Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area

• Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Qualifications

• Bachelors degree in related field is a must

• Minimum of five years of demonstrated experience with the following:

• Demonstrated knowledge of how ultrasound systems and associated imaging workflow systems function within an enterprise healthcare environment

• Technical knowledge of systems such as (but not limited to) EMRs, PACS, Modality Worklist servers and other DICOM infrastructure, identity management, wireless networks, mobile devices, and cloud-based infrastructure.

• In-depth, working …