Facilities Coordinator - San Francisco

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

We are looking to hire a Facilities Coordinator to support our San Francisco office. This role provides workplace services and administrative support to increase individual well-being, personal productivity, and organizational effectiveness. This is an onsite full-time position and will report to the Facilities Manager.

Location: San Francisco Office, 1 Post Street. Occasional need to work at our San Ramon Headquarters, Bishop Ranch Business Park

Key Responsibilities

• Provide the highest level of customer service to all employees, vendors, and guests.
• Maintains physical space, ensuring a safe, clean, and functional environment.
• Receives, manages, and processes work order requests.
• Ensures safety standards are followed throughout the office.
• Participates on emergency preparedness planning team.
• Maintains inventory of supplies; reorders as needed.
• Vendor management
• Conference & Meeting Room Management
• Meeting & Event Management
• Office Supply Management
• Moves, Adds, Changes
• Furniture Management
• Space Reset
• Workplace Onboarding
• Provide backup to our receptionist, as needed.
• Monitor and respond to our workplace Slack channel and other employee facing platforms.
• Manage badge access and physical security.
• Support employee snack and lunch program.

Requirements

• Ability to multi-task and work in a demanding environment.
• At least 2+ years previous experience in Facilities/Workplace Experience.
• A collaborator, who is flexible, and professional.
• Highly organized and meticulous.
• Resourceful and initiative-taking.
• Previous experience as an Office Manager strongly preferred.
• Excellent verbal and written communication skills.
• Proficient in MS Office Suite, Zoom, and Slack.
• Must be able to lift 25+ pounds
• Excited to be a part of Five9’s culture.

Work Location: This role is fully onsite. 5 days a week in office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

• Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
• Generous employee stock purchase plan.
• Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.