External Corporate Communications Lead

Humana seeks a dynamic and experienced media and public relations pro to join the Corporate Communications team in support of our Insurance Segment. As the External Corporate Communications Lead, you will be a critical player in our communication efforts for the Medicare line of business. You will implement policies and programs to enhance and protect corporate reputation and brand among external audiences, such as news media, consumers, influential thought leaders, healthcare providers, employers and others. The ideal candidate is a strong writer and a self-starter who can develop productive relationships with journalists, counsel senior leaders, carry public relations plans from concept to completion, and handle complex priorities while managing multiple projects.

Key Role Functions

• Develop and execute a comprehensive strategic communications plan to support key business priorities across Humana’s Insurance Segment

• Responsibilities encompass media relations, public relations, digital and social media, and thought leadership/executive communications

• Handle and field media inquiries and responses for external needs

• Provide strategic advice and counsel for cross functional teams and leaders; support efforts in elevating the visibility of the business while managing communications effectively

• Experience in issue manage and crisis communications

• Oversee project planning, execution, and communication products/deliverables

Required Qualifications

• Bachelor’s degree in communications, journalism or related field OR equivalent work experience in related field

• 8+ years of experience in media relations, PR or communications

• Proven experience in developing and executing successful media campaigns with measurable impact

• Proven crisis management experience

• Social media savvy

• Familiarity with public relations measurement techniques

• Strong, demonstrated persuasive writing experience

• Excellent verbal & written communication skills

• Proven ability to interact with all levels of leadership in a fast-paced, dynamic environment

• Strong project management skills and attention to detail

• Must be available for occasional overnight travel up to 20% per year depending on business needs

Preferred Qualifications

• Experience in a PR agency or in a regulated industry, ensuring compliance with industry standards and regulations

• Experience in healthcare communications

• Medicare experience

Additional Information 

• This is a nationwide remote role that will primarily operate on EST/CST business hours.

• This position requires occasional overnight travel up to 20%

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps …