Executive and Program Coordinator

The Executive and Program Coordinator reports to the Chief Operating Officer and works collaboratively with other association leadership, staff and the NERHA Board of Directors. This role exists to accomplish two primary responsibilities: 1) Ensuring that the association image and experience for all members and partners across the six-state region is positive, and 2) ensuring that the limited time of leadership is maximized for the New England Rural Health Association’s (NERHA’s) impact every day. The Coordinator is responsible for supporting the administrative functions of the Association as well as supporting communications (internal and external) for management, the Board, and committee groups. This mission-critical position acts as the front-facing point of entry for questions about membership, partnership, new business and other queries, and as such requires the ability to project a personable, highly professional, and responsive image both personally and on behalf of the entire organization.

Essential Job Functions:

• Provides primary administrative support related to NERHA’s Board of Directors and committee meetings, as well as retreats or special board events. This includes scheduling, tracking the meeting proceedings, capturing action items, and conducting follow-up to ensure completion
• Promptly and professionally communicates to all general inquiries to the organization and assigns and coordinates with appropriate staff as needed
• With input and direction from the Executive Director, Chief Operating Officer, Board, and appropriate committees, develops and disseminates professional, error-free communications
• Coordinates with programmatic staff and regional partners to provide project support
• Develops and maintains all office/electronic files and systems associated with membership.
• Provides coordination and support for our Endorsed Partnership program including answering inquiries, providing data, and scheduling webinars
• Develops communications and services that facilitate member engagement, retention, and recruitment.
• Performs other duties as assigned by the Executive Director and Chief Operating Officer.

Requirements

Knowledge, Qualifications and Skills:

• Bachelor's Degree in Communications, Business, Health, or related field is required
• Outstanding attention to detail
• Rural lived and/or professional experience
• Strong customer service focus with an emphasis on prompt and courteous communication both written and oral
• Excellent written and oral communications skills with attention to detail on grammar, spelling, usage, and appropriate professional business communications language
• Ability to juggle multiple deadlines and tasks with grace
• Ability to work independently, take initiative, and know when to seek direction
• Technical expertise and capability to learn and efficiently use software application tools to support activities including virtual meetings, member outreach and communications, scheduling, etc. Experience/expertise with Microsoft Office and OneDrive file storage highly desirable.
• Experience/expertise in scheduling, hosting, and managing Zoom virtual calls, including on-screen video presence for calls.
• While most duties of this position can be performed remotely, the ability to travel to events such as the Annual Conference is required (typically 2-3 per year). 
  • Local (in New England) travel could grow over time. Prior notice and travel reimbursement will be provided.

NERHA's Vision & Mission:

Improve the health and wellbeing of the people and communities throughout rural New England.

We envision a rural New England in which all people have equitable pathways to health including complete physical, mental, and social wellbeing.

MCD Global Health is an Equal Opportunity Employer.

MCD strongly encourages COVID-19 vaccinations for employees, contractors, and other representatives.