Executive Administrative Assistant
US.CO.Remote
The Executive Administrative Assistant is responsible for providing administrative support to our SVP & President of Customer Experience. This role requires in-depth knowledge of company operations, policies and procedures. The ideal candidate will anticipate the needs of the leader, take initiative to solve problems independently, and expertly manage calendars and communications with efficiency. The successful candidate will orchestrate high impact meetings and events, appropriately handle confidential and sensitive information, and exercise prioritization and discretion.
We are looking for an Executive Administrative Assistant who will:
Skillfully manage the calendar of the SVP of CX, optimizing scheduling, prioritizing commitments, and ensuring efficient use of their time to maximize productivity and effectiveness.
Interact with company executives, board members and other individuals both internally and externally on matters relating to the day-to-day operation of the business; these matters can, at times, be of a confidential nature. Respond to questions by identifying and implementing workable solutions to problems with minimal guidance from executive.
Independently project manage assigned initiatives, end to end, with limited supervision. Exercise self-direction, good judgment and diligence in identifying resources, mapping out and executing action plans, gathering and organizing data, and communicating with involved parties. Keep executives informed as necessary.
Plan and coordinate special events, including quarterly business updates and summits, including hotel and meeting space procurement, contract negotiation, vendor management, room block management, team building activities, travel and ground transportation logistics, catering, etc.
Structure and organize meetings such as the weekly staff meetings, quarterly all-hands, quarterly town-halls and supporting company meetings.
Prepare moderate to complex materials needed by executive for general meetings and appointments. Create and maintain files, documents and other records, as requested, in support of the organization. Maintain optimal security in storage of confidential information, ensuring privacy.
Is this opportunity for you? We are looking for candidates who:
Hold a Bachelor’s degree or equivalent combination of education/experience
Minimum 7 years of progressively responsible experience in an executive administrative assistant role, supporting C level teams
Proven success of coordinating cross-functional teams and resources to achieve program objectives within a global environment
Demonstrated ability to build and maintain effective relationships with internal and external stakeholders, including C level teams
Proven track record of independent judgment and decision-making when faced with matters of a confidential and/or non-routine nature
Strong planning and organizing skills with an emphasis in project management and delivery
Ability to anticipate needs based on extensive knowledge of the Company, department and/or business unit
Requires a high level of integrity and ability to exercise discretion in handling confidential information/materials
Excellent attention to detail
Excellent written and verbal communication skills
The ability to take initiative and work under minimal supervision
Ability to work well under pressure and prioritize multiple assignments and activities
Ability to deal professionally and diplomatically with individuals at all levels both internally and externally, including members of senior management
Proven skills in the areas of decision-making and conflict resolution
Ability to anticipate and be proactive rather than reactive
Proficient in MS Office (Outlook, Teams, Word, Excel, PowerPoint)
Ability to read, write, speak and understand the English language in a business environment.
Our Guiding Principles
Impact
Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity
Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
CSGer Perks & Benefits
Work from Home
Employee Belonging Groups
Healthcare: Dental, Medical, and Vision
Paid Vacation, Volunteer, and Holiday Time Off
And so much more!
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Story
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$56,803.98-$90,885.21This role is eligible for a bonus opportunity.
Location(s):
United States Remote ApplyJob Profile
Benefits/PerksBonus opportunity Employee Belonging Groups Healthcare Holiday Time Off Integrity Paid Vacation Paid Vacation, Volunteer, and Holiday Time Off Work From Home
Tasks- Coordinate meetings and events
- Handle confidential information
- Manage calendars
- Manage executive calendar
- Prepare materials for meetings
- Project manage initiatives
Administrative Support C Calendar Management Communication Communications Confidential Information Handling Conflict Resolution Customer Experience CX Decision making Event Planning Excel Healthcare MS Office Outlook PowerPoint Problem-solving Project Management Relationship building Teams Vendor Management Word
Experience7 years
EducationBachelor's degree Business Communications Equivalent Education/Experience