Events Specialist

Ready to be a Titan?

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives.

ServiceTitan is seeking an Events Specialist to support its field events program, including but not limited to field marketing events, campaign activations, hosted customer experiences, networking events and industry conferences. Reporting to the Senior Manager, Events the Events Specialist will oversee the full lifecycle of field events, from pre-planning to production and performance measurement. The ideal candidate will be a highly organized, detail-oriented, and data-driven professional with a strong background in event planning. 

This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. 

Ability to travel up to 25% annually. 

**We will consider remote candidates**

What you’ll do:

Execute logistical and coordination tasks for the field events that the company participates in, encompassing responsibilities such as venue sourcing and contracting, event marketing and promotion, staffing and resource allocation, vendor interactions, onsite execution, and additional related duties.

Collaborate with the Field Events Manager to ensure events are consistent with the overall strategy and department objectives. Additionally, partner with internal stakeholders to incorporate field events with integrated marketing campaigns, ensuring alignment across content, themes, and event vision.

Project manage internal stakeholders and external vendors by establishing and monitoring event timelines, ensuring all deadlines and deliverables are met.

Collaborate cross-functionally with teams – including Customer Marketing, Integrated Marketing, Demand Generation, Creative, Sales, Business Development, and Marketing Operations – to drive successful event outcomes.  

Regularly assess event performance and measure outcomes against goals, using key metrics such as attendance, engagement, lead generation, and ROI, leveraging event management and analytics tools to continuously optimize.

Play a pivotal role in our flagship event by independently managing projects that are directly related to our User Conference, Pantheon.

What you'll bring:

• Bachelor’s degree or higher in Marketing or a related field 

• 3+ years of experience in field event management and/or production in corporate or agency environments

• Experience leading and managing integrated event marketing plans across cross-functional teams

• Collaborative team-player with a customer-service …