Escrow Disbursement Coordinator (Remote)

Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, PCN/Safe Escrow is a provider of escrow disbursement services to Title Agents Nationwide. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoAssist escrow branch operations with disbursement of escrow transactions by printing checks, issuing wires, creating cover letters, and issuing final HUD’s. Review and prepare closing files for disbursement once the file is closed. Confirm that the file balances are accurate and disburse the funds according to directions, most often by issuing checks. Work with lenders, buyers and escrow officers to balance files that have closed and disburse the file.

What You'll Do

• Prepares wires for transfer
• Disburses files and issues checks
• Issue closing documents and letters to appropriate parties
• Billing
• Provide internal and external customer service
• Numeric and alphanumeric data entry into First American proprietary software
• Answer a moderate volume of phone calls
• Deposit incoming funds from lender.
• Ensure file is properly balance and reconcile any differences with Escrow Officer.
• Reconcile incoming and outgoing wires.
• Cut net proceed checks to borrowers, lien holders and creditors as required.
• Prepare daily deposit slips.
• Run daily accounting reports

What You'll Bring

• High School diploma or equivalent
• 1+ years Banking and/or Escrow Experience highly preferred
• Intermediate level working knowledge of Microsoft Office applications and escrow related software. Ability to type a minimum of 40 WPM required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
• Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Basic accounting knowledge including accounts receivable
• Settlement statement (HUD) knowledge
• Effective analytical and problem solving skills
• Excellent customer service and communication skills
• Detail orientated

*This is a Remote position*

Pay Range: $18.02 - $30.02

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.  

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply