Escrow Client Service Analyst

Job Description:

Job Title Escrow Client Service Analyst

Corporate Title No Corporate Title

Location New York, NY

Overview

The Client Service Support Specialist works primarily with relevant internal business teams to support existing client accounts and/or assist with new transactions. They may also interact directly with the Bank’s external clients, as appropriate, to respond to client enquiries and resolve client issues. The Client Service Support Specialist ensures accounts are administered in accordance with applicable regulations, local laws, and the Bank’s internal policies. They provide daily administrative support to their business teams, collect and review documents to ensure accounts are compliant, review daily reports, maintain internal spreadsheets and databases, and work on various regulatory or administrative ad-hoc projects.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Responsible for preparing deal set up, covenant monitoring, cash movements, and investment processing pursuant to legal contracts

• Assist Account Manager with monthly report preparation and other special projects, review documents under supervision of Account Manager, and ensure deal is set up correctly on internal systems

• Adhere to all Departmental and Bank policies, particularly as they relate to all funds movement

• In charge of new Escrow and Insurance Trust Transactions in accordance with GSS guidelines, monitor receipt, and disbursement of funds

• Follow-up and obtain open tickler items in conjunction with Account Manager

• Review accounts annually to ensure they are following bank policies and legal documents

Skills You’ll Need

• Excellent interpersonal and communication skills

• Diligent, organized, strong attention to details, and responsible

• Knowledge of Microsoft Office

Skills That Will Help You Excel

• High degree of accuracy, efficiency, and delegation skills

• Open minded, able to share information, transfer knowledge, and expertise to team members

• Excellent team worker skills and the ability to work in virtual global teams and a matrix organization

Expectations

It is the Bank’s expectation that employees hired into this role will work in the New York office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $60,000 to $100,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees: https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email HR.Direct@DB.com.

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEOC Know Your Rights; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.