Escrow Assistant - Remote (anywhere in the U.S.)

About Homeward

Homeward aims to take the “what ifs” out of homebuying by creating financial products that buyers and sellers use to get certainty and convenience in the real estate market. We’re a fast-paced, remote-first, real estate start-up that partners with agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move — no matter the market. We offer bundled services across offers, Mortgage, and Title, making buying a home more seamless. 

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer four services -- Buy with Cash, Buy Before You Sell, Sell Before You List, and Backed by Cash, in the 7 states we serve -- Texas, Georgia, Florida, Colorado, Arizona, Oregon, and Washington.

As a remote company, we anchor to our three core values as a collective way to care for each other, represent our work, and reinforce our mission to make homebuying more accessible for all. Those are: The Golden Rule, One Team One Dream, and Calm Focus. Hear from our employees about what our values mean to them

About the opportunity

As an Escrow Assistant at Homeward Title, you will be responsible for processing escrow files from order opening to ensuring all information and documentation is obtained, which is necessary for the transaction's closing. The ideal candidate will have experience working across most the following states: (GA, TN, DC, MD, VA, NC). 


Note: This role is a temporary, full-time position that is expected to last 120 days, with a possibility to convert to permanent status.

In this role, you will

  • Work independently on a variety of different transaction types, including cash, loan and refinance transactions.
  • Move seamlessly between multiple states/markets and understand the closing and title nuances of each
  • Open new escrow files in the appropriate closing software and obtain all necessary documentation for the closing in a timely manner, including HOA docs, mortgage payoffs, customer information, etc.
  • Work closely with real estate brokers, lenders, HOAs, escrow officers, etc to effectively communicate what is needed for closing
  • Review title commitments for accuracy and completeness to ensure all curative requirements are satisfied.
  • Solve complex title issues with the help of the escrow officer and title department
  • Ability to multitask, concentrate, and focus under pressure during interrupted workflow and changing schedules and needs using multiple forms of technology in a start-up environment.
  • Demonstrate problem-solving skills, accuracy, and attention to detail.
  • Timely, thorough, coordinated, and eloquent communication with all of the parties involved in every transaction, < 1 hour expected response time via email and phone calls
  • Have the ability to work overtime, as requested.


What you’ll bring

  • Detail-oriented and professional.
  • Strong communication, both verbal and written.
  • Ability to work well with others.
  • Demonstrated proficiency in basic computer applications. Experience with Slack, Google Suite, Qualia, Front a plus.
  • Able to maintain work priorities in an environment with multiple concurrent tasks and projects and maintain flexibility related to assigned tasks.
  • High attention to detail a must.
  • High energy, a positive attitude a must.
  • High school diploma and one year of experience in escrow, real estate, or a title field
  • Prioritize and meet deadlines and handle multiple tasks

Pay and benefits

  • Compensation range: $26.44/hr
  • Remote-first environment (our Headquarters are in Austin, TX, come visit!)

Value-Driven Employee Experience

THE GOLDEN RULE. It’s simple: Treat others the way we want to be treated. Whether we’re dealing with colleagues or customers, we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS. We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. But by focusing on the larger objective rather than rushing from one task to the next, we can create solutions our customers love.

ONE TEAM, ONE DREAM. Big problems require big solutions. We look at our customers’ experiences holistically and recognize that solving them requires collaboration across teams and our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title. 


Job Profile


North America


United States


Remote First Environment Value-Driven Employee Experience


Attention to detail Communication Escrow Problem-solving Real Estate Slack Technology

  • Communicate with stakeholders
  • Open new escrow files
  • Process escrow files
  • Review title commitments
  • Solve title issues
  • Work independently on various transactions

1 year


High school diploma


Temporary position expected to last 120 days


America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9