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ERP Functional Analyst - Virginia, United States - Remote

DroneUp is a team of thinkers, makers, and collaborators bound together by our commitment to inspire drone technology leadership.

We build drone technology and deliver on drone flight services to help our customers succeed. Our goal is to revolutionize the business ecosystem by connecting drone technology to communities around the globe.

Recognized as an innovative leader, DroneUp transforms organizations with drone delivery and drone technology solutions. We develop SaaS platforms having patented mobile app technology available at the Apple App and Google Play Stores. With technology-driven customers, together, we inspire the future of drone services, providing intelligent access to airspace, automation innovation, streamlined process management, operational efficiency, and a commitment to safety.

Headquartered in Virginia Beach, Virginia, DroneUp was founded in 2016 by Tom Walker. DroneUp quickly moved from an American small business start-up to a global leader, receiving a significant investment from the #1 retailer in the world, Walmart, Inc. DroneUp, a privately held company, works with more than 20,000 drone pilots to serve its customer portfolio and is dedicated to connecting communities to drone technology globally. 

Position Summary:

DroneUp is seeking a Microsoft Dynamics 365 Finance and Operations Functional Analyst. The Functional Analyst will ensure the internal ERP platform meets functional needs of the business as well as aligning with our internal IT policies. This role will be supporting both the finance and supply chain aspects of the application.

This role will also support other business system initiatives, providing support around requirement gathering and process design, low-code/no-code configuration and training/change management.

Responsibilities:

  • Deliver quality customer service to our business stakeholders
  • Serve as the primary point of contact for our existing modules, including triaging, reviewing and analyzing reported …

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Job Profile

Regions

Africa North America

Countries

South Africa United States

Skills

ERP SaaS platforms

Tasks
  • Change Management
  • Customer Service
  • Integration Management
  • Issue resolution
Experience

3+ years

Education

Bachelor's degree Computer Science

Timezones

Africa/Johannesburg America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC+2 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9