Environment Manager

Position Summary:

The Environment Manager is responsible for the overall management strategies for the assigned application environment. This includes creating and maintaining a detailed deployment schedule (calendar) of software and data refreshes, in collaboration with the various application ecosystem stakeholders. This role is the gatekeeper for all changes to the assigned application environment. The role ensures that all changes are accurately reflected in supporting documentation, including service tickets, and that all test plans are comprehensive.

General Duties/Responsibilities:

(May include but are not limited to)

• Responsibility is to focus on the minute details of assembling different interrelated components and streamline the release management process.
• Provide and maintain a Release Calendar
• Managing risks and resolving challenges that impact release scope, quality, and schedules.
• Planning release windows and cycles across portfolios, components
• Ensure that each release package is consistent and compatible with the final configuration.
• Ensure that all changes are accurately reflected in supporting documentation.
• Ensure that all change and test plans are comprehensive (including deviations) and completely executed.
• Ensure that appropriate communications and training are completed.
• Oversee application environment management strategies: documenting environments portfolio, environment management, deployment, and promotion processes.
• Create and maintain a detailed deployment schedule in collaboration with various stakeholders.
• Maintain deep understanding of product ecosystem and its interdependencies and leverage various tools available for environment management & stability.
• Document system state: configuration, architecture diagrams, data, workload patterns, and track changes in these through the test and promotion processes.
• Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production.
• Be involved in code deployments, database synchronization, and DevOps best practices.
• Manage and maintain environments in a known good state and enforce proper environment management practices.

Management Responsibilities:

• Oversees assigned staff. Responsibilities include: recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees. The expected span of control is less than 5 employees.
• Ensure the team is structured appropriately to meet key priorities; assesses skill level to ensure team members are in the right roles, supporting skill development as appropriate.
• Manage, coach and mentor direct reports, staff members, and vendor teams to help them be successful in their roles and to develop and improve skill sets. 
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